Type of contract : Permanent Contract
Location : Cong, Mayo, Ireland
Activity : F&B
Experience required : No information
Published on 01/04/2026
We are recruiting for an experienced Host to deliver exceptional Food & Beverage service to our guests, in line with Forbes Five-Star standards and The Red Carnation Hotels standards.
What’s in it for you?
-Professional, award-winning training and development opportunities.
-Discounted accommodation rates across the Red Carnation Hotel Collection.
-Employee recognition events.
-Discounted rates with local businesses and third-party service providers, including Estate Activities.
-Heavily subsidised accommodation (subject to availability).
-Free meals while on duty.
-Complimentary dry cleaning of business attire.
-Recommend-a-friend and family bonus scheme.
-Two paid volunteering days per year.
-Holiday allowance increasing with length of service, up to 25 days.
-Hotel-based recognition incentives.
-Free access to the Employee Assistance Programme.
Working pattern: 5 days over 7 days (including some weekends and Bank Holidays) with 2 days off. Predominantly evening shifts but flexibility required to work some mornings.
Key responsibilities will include:
-Deliver an exceptional and personalised welcome to all guests, creating a refined and memorable first impression in line with the restaurant’s standards.
-Manage reservations, guest enquiries, and walk-ins with precision, discretion, and meticulous attention to detail.
-Cross check dining reservations with guest profile notes.
-Orchestrate guest seating with elegance and efficiency, working in close collaboration with the service team to ensure seamless flow and timing, in line with the Forbes 5 Star standards.
-Anticipate guest needs and preferences, ensuring all special requests and important details are communicated clearly and executed flawlessly.
-Maintain an impeccable standard of presentation, professionalism, and poise at all times.
-Enhance the guest experience by confidently and subtly introducing menu highlights, signature offerings, and exclusive events where appropriate.
-Liaise closely with kitchen and front-of-house teams to deliver a cohesive, high-touch dining experience.
-Uphold the highest standards of cleanliness, organisation, and hygiene across all guest-facing areas in line with established protocols.
- Previous experience in a similar role within a high-quality hospitality environment.
- Excellent communication and interpersonal skills.
- Legal eligibility to work in Ireland.
- Strong attention to detail and a commitment to service excellence.
- A friendly, enthusiastic, and flexible attitude.
- The ability to remain calm under pressure, manage workload effectively, and thrive in a fast-paced environment.
- Prior experience with Opera PMS and OpenTable desired.
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five-Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi-generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.
