Description de l'offre
- Manage Information Technology and computer systems in a 5* hotel.
- Ensure timely and accurate delivery of technology services to cluster-based associates.
- Organise and maintain documentation that is up-to-date.
- Provide day-to-day support to ensure the smooth running of the computers, network devices, and printers including end-users’ requirements.
- Handle asset management, maintain inventory and liaise with vendors
- Troubleshoot and resolve technical and application issues, maintain and update technical support documentation
- Assist in ad-hoc project and perform any other duties that is assigned from time to time and ensure timely completion.
- Maintain the security of confidential information
- Do proper planning on IT development that will make the operation of Shanti Maurice more effective and efficient.
- Ensure all systems (PMS Opera, Sun Accounting system, Book4time Software, Micros POS, HR Payroll Software,
- Interface, and Call Accounting system) are working properly and ready to be used in operation.
- Take immediate action if there is any problem with the IT equipment.
- Clean/remove the virus which may infect our system and do regular updates on the Antivirus system.
- Help the guests to get access to the Resort IT services when needed.
- Be on standby 24 hours a day in case of emergency or urgent guest requirements.
- Ensure all the network systems are running properly and the servers are ready to use.
- Be responsible for user accounts management including security for email and domain.
- Good communications skills. Fluent in both French and English; a third spoken language will be a plus.
- Prior experience in hospitality is a must
- Experience in IT infrastructure, electronics, planning and development
- Comfortable to meet and talk with hotel guests.
Profil recherché
dynamic, motivated and talented
Description de l'entreprise
Nestled on 36 lush acres in Saint Félix, Mauritius, Shanti Maurice Resort & Spa first graced the island in November 2006 under the Shanti Hospitality Group. As a sanctuary of barefoot luxury, the resort boasts 61 carefully appointed suites and villas, each offering privacy and serenity. The establishment employs a diverse team of professionals, from butlers and chefs to spa therapists and hospitality specialists, catering to discerning global guests. While exact employee figures are not public, the breadth of departments—from spa to maintenance—suggests a well‑staffed workforce dedicated to exceptional guest experiences .
