Type of contract : Permanent Contract
Activity : Front Office
Experience required : No information
Published on 09/09/2025
Our Butlers will play a key role in the success of the hotel rooms division and should demonstrate a strong and proactive relationship with all other departments, as well as be ambassadors of the Bvlgari Hotel London at all times.
To be successful in this role, you will provide a luxury personalized and “invisible” service by operating at an uncompromised level of high standards and impeccable attention to detail. You will use empowerment to make decisions that ensure resolutions, while maintaining strong and productive relationships with all departments of the Bulgari Hotel London.
Key Responsibilities:
Reporting to the Front of House Manager, your main responsibility is to maintain and control the hotel’s guest rooms and ensure an exceptional overall experience, including cleanliness, service delivery, arrival, check-in, stay, and check-out processes. Your role also involves satisfying any guest needs while adhering to Bvlgari Hotel & Resorts standards.
To be successful in your application, you should already have experience in a luxury service environment and possess a comprehensive understanding of the 5-star hospitality industry. As an impeccably presented individual, you must have excellent customer service skills, with your ability to engage with our guests being one of your greatest assets.
Requirements:
Opened on 28 May 2012, Bvlgari Hotel London stands in Knightsbridge, one of the city’s most prestigious districts. As the first newly constructed luxury hotel in London in four decades, it blends subtle sophistication with Italian design flair. The architecture and interiors, by Antonio Citterio Patricia Viel and Squire & Partners, reflect Bvlgari’s artisanal roots and the elegance of British craftsmanship. Thoughtful sustainability features, including geothermal systems and a biodiverse rooftop, place it at the forefront of eco-conscious design.
Bvlgari Hotels & Resorts represents an exclusive collection of properties in select global cities and resort destinations. Each location merges local cultural elements with contemporary Italian aesthetics, rare materials, and bespoke furnishings. Guests enjoy a refined experience driven by impeccable, authentic service.
Core values include authenticity, excellence, and integrity. With a dedication to responsible practices and unparalleled guest satisfaction, Bvlgari continues to set new standards in luxury hospitality.
