Reception Supervisor (W/M)

Descripción de la oferta

Key Responsibilities of a Reception Supervisor:

-Supervising the Front Office team in day to day tasks
-Checking guests in and out in accordance with hotel standards
-Compiling guests accounts and fulfilling administrative duties
-Support the reservations team in completion of reservations as required.
-Operate computerised system for reservations, arrivals and departures ensuring all information is accurate and up to date.
-To provide the Guest, at all times, with the highest level of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible.

What's in it for you?

-Professional, award winning training and development opportunities
-Discounted accommodation rates with Red Carnation Hotel Collection
-Annual Staff Appreciation Party and other Employee Recognition Events
-Discounted rates with many local businesses and third party service providers (including Estate Activities)
-Heavily subsidised accommodation (subject to availability)
-Free meals on duty
-Complimentary dry cleaning of business attire
-Recommend friend and family bonus scheme
-Two paid volunteering days each year
-Holiday allowance increasing with length of service up to 25 days
-Hotel based recognition incentives
-Free access to Employee Assistance Programme