Type de contrat : CDI
Activité : Réception / Accueil
Expérience demandée : Non renseigné
Publié le 05/08/2025
Reporting to the Head Concierge, you will be ensuring that all procedures are performed to the hotel’s standards. You will transport guest luggage to/from guestrooms. You will have knowledge of all hotel services, hours of operation, guestroom features and amenities. You will be responsible for attending to immediate needs of each guest upon arrival and follow up throughout their stay. You will be a key person to provide a warm welcome and fond farewell.
The ideal candidate will have an operational knowledge, valid driver license and good driving record. You are likely to have relevant NVQ or professional qualifications although your technical skills and flexibility will be what sets you apart.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an impeccably presented individual who possesses excellent customer service skills with your ability to engage with our guests being one of your greatest assets.
We encourage a diverse workforce however you will be required to have a good level of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.
The Bvlgari Hotel London, inaugurated in 2012, is a beacon of luxury nestled in the prestigious Knightsbridge district. With 85 rooms and suites, it stands as a refined example of contemporary elegance and Italian sophistication in the heart of the British capital. The hotel was designed by renowned architect Antonio Citterio alongside Patricia Viel & Partners, and operates under the Bvlgari Hotels & Resorts brand in partnership with Marriott International. It has earned acclaim for its high-end facilities, including a spa, private cinema, and 25-meter pool, all combined with bespoke service. As of recent estimates, the hotel employs around 180 professionals dedicated to excellence in hospitality.
