Type of contract : Permanent Contract
Activity : Front Office
Experience required : No information
Published on 05/08/2025
Reporting to the Head Concierge, you will be ensuring that all procedures are performed to the hotel’s standards. You will transport guest luggage to/from guestrooms. You will have knowledge of all hotel services, hours of operation, guestroom features and amenities. You will be responsible for attending to immediate needs of each guest upon arrival and follow up throughout their stay. You will be a key person to provide a warm welcome and fond farewell.
The ideal candidate will have an operational knowledge, valid driver license and good driving record. You are likely to have relevant NVQ or professional qualifications although your technical skills and flexibility will be what sets you apart.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an impeccably presented individual who possesses excellent customer service skills with your ability to engage with our guests being one of your greatest assets.
We encourage a diverse workforce however you will be required to have a good level of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.
Opened on 28 May 2012, Bvlgari Hotel London stands in Knightsbridge, one of the city’s most prestigious districts. As the first newly constructed luxury hotel in London in four decades, it blends subtle sophistication with Italian design flair. The architecture and interiors, by Antonio Citterio Patricia Viel and Squire & Partners, reflect Bvlgari’s artisanal roots and the elegance of British craftsmanship. Thoughtful sustainability features, including geothermal systems and a biodiverse rooftop, place it at the forefront of eco-conscious design.
Bvlgari Hotels & Resorts represents an exclusive collection of properties in select global cities and resort destinations. Each location merges local cultural elements with contemporary Italian aesthetics, rare materials, and bespoke furnishings. Guests enjoy a refined experience driven by impeccable, authentic service.
Core values include authenticity, excellence, and integrity. With a dedication to responsible practices and unparalleled guest satisfaction, Bvlgari continues to set new standards in luxury hospitality.
