Vila Joya

Head office : Vila Joya, Estrada da Galé
Albufeira
Activity sector : Front Office
Contact : +351 289 591 795

Discover more about the company

Type of contract : Other

Activity : Front Office

Experience required : No information

Apply

Experienced Front Office Manager (W/M)

Published on 30/09/2025

Offer description

Vila Joya, a charming home of 15 rooms and suites that combines elegant accommodations with exceptional restaurant venues, is searching for an experienced Front Office Manager. This key role requires a dynamic and strong leader to guide the reception team, who are responsible not only for guest check-ins and check-outs and ensure a exceptional stay but also for welcoming and coordinating reservations for our restaurants. As the “heart” of our home, the Front Office Manager will play a pivotal role in delivering an outstanding guest experience to both hotel residents and restaurants guests.

Key Responsibilities:

We are seeking an experienced Front Office Manager who can inspire, lead, and support the team to create a welcoming and seamless experience for every guest.
Overall, as the Front Office Manager, you will take charge of our reception and restaurant reservations, ensuring seamless operations and an exceptional first impression.
You will coordinate and oversee all front-office activities, providing support and guidance to the team in managing guest arrivals, restaurant reservations, and creating memorable experiences. A balance of discretion and persistence will be crucial to fulfilling guest needs while upholding the hotel's high standards.

What you will get in return:

• An inclusive work environment at our renowned location, celebrated for its excellent service and prestigious reputation. This is a full-time position.

• A dynamic team spirit - demanding excellence to bring out your best, yet compassionate and supportive when you need it most.

• Continuous workshops and training opportunities designed to elevate your professionalism, fostering growth in both your personal and career development.

• Competitive compensation above local industry standards, reflecting your experience and skills.

Enjoy additional perks, including all meals on property, participation in a tips pool, accommodation assistance, recognitions for exceptional work, and more.

Profil

Proven experience in a Front Office Manager role, ideally in a boutique hotel or similar hospitality setting
Fluency in written and spoken in 2 languages: English and as a second one either Portuguese or German. Proficiency in any other language is an asset.
Exceptional leadership skills to guide and motivate a close-knit team, fostering teamwork and professionalism
Strong skills in guest relations and communication, with the ability to handle all inquiries gracefully and efficiently
Ability to manage hotel front desk processes as well as oversee reservations and host services for all restaurants
An eye for detail and a service-oriented mindset, ensuring every guest feels at home
Flexibility to adapt to the needs of a varied and high-end clientele, also in working hours.
Adaptable and capable of integrating into a diverse team.

If you have the experience, passion, and dedication to lead our team and contribute to a welcoming and distinctive environment, we’d love to hear from you.

Company description

https://www.vendomtalents.com/image/galleries/vila-joya-vilajoya1

Become Part of Something Truly Extraordinary!

Welcome to Vila Joya, a sanctuary of luxury and charm nestled along the stunning Algarve coast. What began as a family home has transformed into a world-renowned retreat, celebrated for its intimate ambiance, Moorish-inspired elegance, and two Michelin stars held for over 25 years.

Joining Vila Joya means being part of a passionate community where every role contributes to delivering exceptional guest experiences. From our acclaimed kitchen team, led by Chef Dieter Koschina, to our devoted front office, service, and housekeeping teams, everyone shares a commitment to excellence, care, and authenticity.

Why join us? Work in one of the world’s most beautiful destinations. Enjoy comfortable housing near pristine beaches. Savor chef-prepared meals on and off duty. Access our staff social areas and pool to relax and recharge. Benefit from employee dining and stay discounts, including a Michelin dining experience as part of your welcome.

At Vila Joya, we embrace diversity and collaboration, fostering a culture of integrity and respect. Whether you’re starting your career, seeking new challenges, or perfecting your craft, this is your opportunity to grow in an environment where every detail makes a difference.

Are you ready to be part of something extraordinary? Explore opportunities with us today.

Discover more about the company

Apply