Type of contract : Permanent Contract
Activity : F&B
Experience required : No information
Published on 24/10/2025
As a F&B Assistant in our hotel you will be responsible for ensuring consistent quality of customer service is provided to the guests in accordance with the Luxury Standards.
To provide guests with a memorable stay experience that is personalized to their needs, throughout their stay at the hotel by ensuring that the team is responding efficiently to their inquiries and advising them of the amenities and benefits offered by the hotel.
Responsible for supporting team members on a daily basis with any queries and issues that may arise and engaging with them to ensure well-being and satisfaction. Has the responsibility to assist the management to drive and deliver positive results.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.It is expected that the job holder will have excellent knowledge of all F&B offerings in the hotel
They should ensure all equipment is fully stocked, in good working order, clean & polished.
Serve every guest in line with hotel F&B brand standards.
It is expected that the job holder will have excellent working knowledge of hotel point of sale system
The Biltmore Mayfair opened in September 2019 after undergoing a multi-million-pound redevelopment. Situated on a super prime location in the heart of Mayfair on Grosvenor Square, the property offers 257 luxuriously appointed guest rooms as well as 51 highly-curated and beautifully designed suites, which will reflect the property’s origin as a sophisticated and elegant London private residence.
The Biltmore Café offer all day British Dining with the elegant and sophisticated surrounding An all-year round alfresco terrace, an exclusive cocktail bar and a large gymtech fitness suite. In addition, the hotel will showcase an impressive 500 sqm ballroom and various smaller function suites up to 100 guests.
About the Group
Millennium Hotels and Resorts' portfolio includes timeless masterpieces such as The Biltmore.
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests. As well as real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
