Type of contract : Permanent Contract
Location : Brussels, Brussels-Capital, Belgium
Activity : Front Office
Experience required : No information
Published on 07/05/2026
Duties & Responsibilities:
- Stay updated on industry trends and seek opportunities to improve department profitability.
- Actively engage in Front Office activities, representing senior management and anticipating opportunities.
- Maintain effective communication within the department and escalate issues to the Front Office Manager.
- Collaborate with other departments to ensure seamless operations.
- Help in conduct staff selection interviews and performance appraisals, maintaining discipline and motivation.
- Ensure security, safety, and cash handling practices are adhered to.
- Address guest comments efficiently and courteously.
- Manage VIP guest interactions and support Front Office Manager during high occupancy periods.
- Monitor and maximize revenue from hotel services and facilities.
- Liaise with Reservations and Revenue Management teams to optimize room sales and revenue.
- Manage accounting instructions, credit policies, and expenses in alignment with revenue.
- Maintain confidentiality of company, guest, and employee information.
Adhere to health and safety regulations and participate in relevant training :
- Fire, Health and Safety
- Regulations, such as COHSS in the European Union, related to the control of substances hazardous to health.
- Risk Assessments for your department
- Hotel Fire & Bomb Procedures
- Confidentiality
Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees.
It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details.
Other information
As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
Experience: Previous guest exposure in Tourism and Hospitality preferred.
Skills & Knowledge:
- Fluent in English, French & Dutch (Additional language skills are a plus).
- Proficient in Microsoft Office, OPERA (Additional software are a plus).
- Trained in Customer Resolution, Appraisal, and Team Leadership.
- Education: Diploma in Hotel/Business Service related studies desired.
Requirements: Ability to lift and carry, willingness to work unsociable hours, shifts, and flexibility.
Located in the heart of Brussels’ royal district, Corinthia Brussels is a jewel of Belle Époque architecture. First opened in 1910 as the Grand Hôtel Astoria to welcome guests of the World’s Fair, it reopened its doors on December 9, 2024, after a meticulous four-year restoration led by Belgian architect Francis Metzger. The hotel offers 126 rooms, including 31 suites and 5 signature suites, combining classic elegance with contemporary comfort. Highlights include the Palm Court with its restored glass roof, two fine-dining restaurants led by Michelin-starred chefs, a 1,200 m² Sisley spa, and the Coutume concept store showcasing Belgian design.
Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude.
Join us to be part of the pre-opening team for a truly unique project in Brussels, developing the city’s most fabulous address.
