Concierge Assistant (W/M)
Raffles London at The OWO

Raffles London at The OWO

  • Head office : 57 Whitehall
    London
  • Activity sector : Front Office
  • Contact : +44 20 3907 7500
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Type of contract : Permanent Contract

Activity : Front Office

Experience required : No information

Concierge Assistant (W/M)

Published on 29/08/2025

Offer description

Under the direction of the Head Concierge and Assistant Head Concierge you will be a direct point of contact for guests in the lobby and work with the concierge team to provide any answers to questions they may have. Run errands for guests and employees. To handle all packages, and parcels with the utmost care and attention to detail. To provide a genuine, attentive, friendly, positive and proactive service to our guests as well as managing the public areas of the hotel, ensuring that guest and departmental expectations are met exceeding the high standards required by the company. 

Profil

This role will give you the opportunity to develop your skills and evolve to a Concierge role in the future.  

Company description

https://www.vendomtalents.com/image/galleries/raffles-london-at-the-owo-68aef4870c833

Raffles London at The OWO and The OWO Residences by Raffles is the brand’s first opening in London. Raffles operates a 120 room and suites flagship hotel at the iconic Old War Office building along with a collection of 85 exceptional branded residences at this landmark destination on Whitehall.

Its transformative journey has seen the building reborn as The OWO, a destination including 12 distinct restaurants and bars, an immersive spa with a 20-metre indoor pool and separate vitality pool, and a 600 seated-capacity grand ballroom.

The OWO Residences by Raffles is the first in the UK and Europe and will ensure the service hallmarks of Raffles - gracious and intuitive staff, personalised attention, and a timeless ambience – will be delivered seamlessly to residential owners. Located opposite Horse Guards on Whitehall, the property is a stone’s throw from St James’s Park and the Mall.

Award-Winning Excellence at Raffles London at The OWO :

  • The Good Spa Guide, Best New Spa 2023.
  • The Tatler Travel Guide, Hotel of the Year 2024.
  • Worlds Best New Hotel (world top 50) 2024.
  • 13th Best Hotel In the World 2024.
  • 3 Michelin Keys - 2025
  • 1 Michelin Star - Restaurant Mauro Colagreco - 2025
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29-08-2025 • Permanent Contract • Raffles London at The OWO • London
Concierge Assistant (W/M)

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