Riviera Dining Group

Head office : 2800 Biscayne Boulevard Miami, Florida 33137
Miami
Activity sector : Direction

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Type of contract : Permanent Contract

Activity : Direction

Experience required : No information

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Executive Assistant to CBO and CSO (F/M)

Published on 03/07/2025

Offer description

We are seeking a highly organized, proactive, and resourceful Executive Assistant to support both our Chief Brand Officer and Chief Strategy Officer. This role goes far beyond calendar management — the ideal candidate will act as a trusted right hand, helping both executives stay focused, productive, and aligned by managing communications, overseeing follow-ups, and supporting daily operations across departments.

Responsibilities

Calendar & Meeting Management
Own and manage daily calendars, coordinating internal and external meetings, calls, and travel.
Anticipate needs, resolve scheduling conflicts, and ensure both executives are prepared for all engagements.
Set up agendas, video calls, and prep materials; manage follow-ups.
Inbox Management & Executive Communications
Monitor and organize incoming emails, flag urgent items, and manage daily priorities.
Draft and respond to selected emails with professionalism and alignment to brand tone.
Maintain clear and timely communication on behalf of the CBO and CSO.
Team Accountability & Deliverables
Follow up with team members and department heads to ensure collection of KPIs, reports, and deliverables.
Keep track of deadlines and ensure regular updates are submitted to leadership.
Serve as a point of contact for internal follow-through and alignment across departments.
Attendance & Team Oversight
Monitor team attendance, flag inconsistencies or absenteeism, and report potential issues and ensure accuracy with ADP
Help ensure team alignment around meetings, key moments, and high-priority initiatives.
Administrative Efficiency & Operational Support
Build and maintain efficient systems for task tracking, digital filing, and ongoing priorities.
Support research, light project management, and prep work as needed.
Identify and implement productivity improvements to enhance executive workflow.
Confidentiality & Professionalism
Manage all responsibilities with the utmost discretion and confidentiality.
Represent the office of the CBO and CSO with professionalism in all interactions.

Profil

Proven experience as an Executive Assistant or in a high-level support role, ideally in luxury, hospitality, creative, or high-growth environments.
Exceptional written and verbal communication skills.
Ability to prioritize, multitask, and stay calm under pressure.
Highly organized with a self-starter attitude.
Proficient in Google Suite, Excel, and task/project management tools (e.g., Notion, Asana, Monday).
Strong intuition and ability to anticipate needs without being prompted.

Bonus Points

Background in brand, strategy, marketing, or hospitality environments.
French speaking is a plus.
Experience supporting more than one executive simultaneously

Key Performance Indicators for the Role

Calendar & Meeting Management
Meeting preparation rate: 100% of executive meetings have agenda, prep notes, and follow-ups documented.Rescheduling rate: Less than 5% of meetings require last-minute rescheduling (outside of emergencies).Response time to meeting requests: Within 24 hours on business days.
Email & Communication Management
Email triage efficiency: Inbox remains under control with less than 10 unread emails at EOD.Drafted responses approved without revision: 90%+ of emails drafted are approved without edits.Response rate for high-priority emails: 95% responded to or flagged within 24 hours.
Team Accountability & KPI Collection
Timely KPI report collection: 100% of KPIs from department heads received by deadline.Internal deadline follow-through: Follow-ups result in 90%+ task completion rate from team members.Project updates delivered: Weekly or bi-weekly reports are compiled and shared without prompting.

Attendance & Team Oversight

Attendance issues flagged: 100% of anomalies or absences reported within 24 hours.
Team alignment rate: 95%+ of direct reports present during key meetings and deadlines.

Efficiency & Workflow

Time saved for executives: At least 5–10 hours per week reclaimed through improved scheduling, follow-up, and inbox handling.
Process improvement initiatives: At least 1 new system or efficiency enhancement proposed and implemented per quarter.
Task completion rate: 95%+ of assigned admin tasks completed on time and without follow-up.

Physical Demands And Work Environment

General office assignments-(typing), which lends itself to repetitive motion.
Sitting in a stationary position for several hours within the day.

Company description

https://www.vendomtalents.com/image/galleries/riviera-dining-group-claudie-0037-enhanced-nr-edit-4k

Riviera Dining Group (RDG) reimagines luxury hospitality by creating immersive, meticulously crafted experiences defined by striking design, vibrant energy, and exceptional attention to detail. Each of its venues offers a refined and inspiring atmosphere where elevated cuisine and personalized service come together to create memorable, multi-sensory moments. Since launching its flagship concept, MILA, in 2020, now ranked #5 by The Restaurant Business, RDG has expanded its portfolio with standout destinations such as AVA MediterrAegean, CASA NEOS, MM, and upcoming concepts like NOORA, Claudie, and HONŌ.

Driven by a clear and ambitious vision, RDG delivers tailored experiences in stunning settings, built on a foundation of creativity, excellence, and innovation. The group cultivates a collaborative, respectful workplace that empowers talent and encourages inspiration at every level. As it continues to grow throughout Florida and prepares to enter key global markets, including New York, London, Dubai, and Paris, RDG remains focused on crafting unforgettable moments that elevate the standard of hospitality.

At RDG, intention guides every detail, and each guest experience is designed to inspire, enchant, and endure.

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