Doorperson (W/M)
Raffles London at The OWO

Raffles London at The OWO

  • Head office : 57 Whitehall
    London
  • Activity sector : Front Office
  • Contact : +44 20 3907 7500
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Type of contract : Permanent Contract

Activity : Front Office

Experience required : No information

Doorperson (W/M)

Published on 29/08/2025

Offer description

An exceptional opportunity presents itself for a Doorperson to join the Rooms Department at Raffles London at the OWO.

Reporting into Head Concierge, you will be responsible for the arrival and departure experience of our guests, as well as managing the public areas of the hotel, ensuring that guest and departmental expectations are met exceeding the high standards required by the company.

You will also support the Valet team with parking and retrieving cars.

Specifically as the Doorperson:

  • You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
  • You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures.
  • Assist with managing guest experience throughout the guest journey.
  • Communication with staff and guests in a friendly and professional manner.
  • Building and developing good relationships
  • Managing time sensitive targets

Profil

  • Driving licence essential
  • Ability to communicate clearly and efficiently in English, both verbal and written.
  • Recent experience within in 5-star hotels or a similar role.
  • Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
  • Proven track record of surprising and delighting guests to provide exceptional service
  • Able to work within a team.
  • Ability to multitask and remain calm under pressure.
  • To be detail-oriented
  • Distinctive, professional and warm personality

Company description

https://www.vendomtalents.com/image/galleries/raffles-london-at-the-owo-68aef4870c833

Raffles London at The OWO and The OWO Residences by Raffles is the brand’s first opening in London. Raffles operates a 120 room and suites flagship hotel at the iconic Old War Office building along with a collection of 85 exceptional branded residences at this landmark destination on Whitehall.

Its transformative journey has seen the building reborn as The OWO, a destination including 12 distinct restaurants and bars, an immersive spa with a 20-metre indoor pool and separate vitality pool, and a 600 seated-capacity grand ballroom.

The OWO Residences by Raffles is the first in the UK and Europe and will ensure the service hallmarks of Raffles - gracious and intuitive staff, personalised attention, and a timeless ambience – will be delivered seamlessly to residential owners. Located opposite Horse Guards on Whitehall, the property is a stone’s throw from St James’s Park and the Mall.

Award-Winning Excellence at Raffles London at The OWO :

  • The Good Spa Guide, Best New Spa 2023.
  • The Tatler Travel Guide, Hotel of the Year 2024.
  • Worlds Best New Hotel (world top 50) 2024.
  • 13th Best Hotel In the World 2024.
  • 3 Michelin Keys - 2025
  • 1 Michelin Star - Restaurant Mauro Colagreco - 2025
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29-08-2025 • Permanent Contract • Raffles London at The OWO • Londres
Doorperson (W/M)

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