Offer description
The Guest Driver / Porter will be responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
DUTIES AND RESPONSIBILITIES
- Checks the daily arrival list for guests with special need.
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
- Assists guests with luggage to the front desk.
- Escorts guests to room, placing luggage in room assigned by front desk.
- Assist guest with Long term luggage storage requests / Left luggage requests.
- Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
- Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
- Responsible for transporting guests to tourist areas, such as the beach or other destinations and provides information on the local area.
- Able to meet all the comfort requirements of the hotel guests and customer.
- Able to drive in a safe and efficient manner.
- Responsible to assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.
- Able to keep a record of all the incidents while driving, for example, any accidents or tickets.
- Able to ensure safe and easy travel for the customers/ guests to their destinations or to the hotel.
- Perform any other works as and when assigned by the management.
Profil
PREREQUISITES
- Previous experience in hospitality would be preferred and Commitment to delivering a high level of customer service. Be a good team player and Flexibility to work a variety of early and late shifts. Able to stand for long hours.
QUALIFICATIONS & EXPERIENCE
- Two to three years’ experience preferably in a hotel of similar size and complexity and including experience or training.
- Excellent driving skills. Valid driver's license with the excellent driving record, No black points on license, the ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude.
- School Certificate
- Strong communication and interpersonal skills
- Current holder of a valid certificate of character
- Priorities will be given to vaccinated candidates.
Company description
Nestled along the unspoiled southern coast of Mauritius, Shanti Maurice Resort & Spa is a haven of tranquility and luxury. Set amidst 36 acres of lush tropical gardens and overlooking the turquoise waters of the Indian Ocean, the resort offers 61 spacious suites and villas, each with breathtaking views and private pools. Renowned for its award-winning Shanti Spa, gourmet dining experiences, and exceptional service, the resort promises an unforgettable escape. Whether you seek relaxation, wellness, or adventure, Shanti Maurice combines authentic Mauritian hospitality with world-class amenities to create a truly unique and memorable stay.
