Offer description
We are recruiting for an enthusiast Receptionist to join the team at Ashford Castle.
Key Responsibilities Of The Receptionist Will Include
- To manage with all arrivals and all departures in a friendly and efficient manner in line with Hotel Standards.
- Answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions.
- Support the reservations team in completion of reservations as required.
- Operate computerised system for reservations, arrivals and departures ensuring all information is accurate and up to date.
- To provide the Guest, at all times, with the highest level of guest care and personal attention, where possible anticipating the guests needs and initiating actions to exceed expectations where possible.
What's in it for you?
- Professional, award winning training and development opportunities
- Discounted accommodation rates with Red Carnation Hotel Collection
- Annual Staff Appreciation Party and other Employee Recognition Events
- Discounted rates with many local businesses and third party service providers (including Estate Activities)
- Heavily subsidised accommodation (subject to availability)
- Free meals on duty
- Complimentary dry cleaning of business attire
- Recommend friend and family bonus scheme
- Two paid volunteering days each year
- Holiday allowance increasing with length of service up to 25 days
- Hotel based recognition incentives
- Free access to Employee Assistance Programme
Join us in this incredible new opportunity!
Profil
- Have a friendly & outgoing personality.
- Be enthusiastic & flexible (may need to work 5 days over 7 day period, inclusive of some weekends and Bank Holidays).
- Demonstrate strong communication skills.
- Have strong attention to detail.
- Be legally eligible to work in Ireland.
- Have the ability to handle busy situations and manage your workload effectively.
Company description
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five-Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi-generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.
