Maxime's

Head office : 828-850 Madison Avenue
New York
Activity sector : Front Office

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Type of contract : Permanent Contract

Activity : Front Office

Experience required : No information

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Private Members Club Receptionist (W/M)

Published on 28/08/2025

Offer description

Essential Duties & Responsibilities

Ensuring the smooth and efficient running of the reception area at all times whilst on shift and making sure that the guests are properly guided/ checked in for multiple dining rooms and bars.
Ensuring all members are welcomed to the club using the appropriate name/title.
To ensure all club rules set out in the member handbook are adhered to by our members and their guests.
To ensure the dress code is adhered to at all times and advising members and their guests accordingly.
To ensure all members and their guests are accounted for in the signing-in system by the team and all other guests of management/trades people are verified and logged before entry.
Monitoring all bookings, guest lists, function sheets etc. for accuracy before the start of each service.
Directing people to the relevant areas on arrival at the club and uniting members with their guests.
Overseeing all general enquiries, emails and messages and ensuring they are dealt with appropriately.
To carry out a head count of all members and guests at 2am on Thursday, Friday and Saturday.
Ensuring the reception team deal with any lost property queries, liaising with the member or guest when necessary.
Ensuring the cloakroom is fully equipped and organized.
Enforcing the staff grooming policy for reception, ensuring uniforms are in perfect condition, ordering and arranging repairs, cleaning etc. when needed.
To attend any management meetings when necessary.
Answering the telephone, dealing with all enquiries and bookings as necessary.
Respond to and deal with emails from various teams within Maxime’s.

Reception Ambiance

To ensure the Reception Area is kept clean and tidy at all times.
To ensure the heating, lighting and music are at the correct levels to preserve the correct ambience in reception.
Monitoring the weather and open or close canopies as required.
All alarms in the reception area are to be monitored and dealt with as necessary.

Profil

Minimum Qualifications (education, Experience, Skills)

Must have Restaurant reception experience.
Has a passion for exceptional hospitality in food and beverage.
Demonstrates strong communication and interpersonal skills, both verbal and written, with the ability to effectively collaborate with cross-functional teams.
Demonstrated knowledge of general directions, travel times and access points to various forms of transportation.
Operates at a high level of integrity, accuracy, and attention to detail.
TIPS Certification preferred.
NYC DOH certification preferred.
Familiarity with restaurant POS and reservations systems is preferred. Ability to learn and adapt to new systems (Tevalis & SevenRooms) required.
Knowledge of phone systems and proper phone etiquette, or ability to learn.
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.
Willingness to maintain a clean, healthy, and safe working environment.
Ability to coordinate multiple activities with attention to detail.
Ability to work independently, with minimal supervision.
Ability to speak multiple languages is always welcomed.
Ability to handle difficult situations calmly and professionally.
Able to work well in a team environment.

Candidates Can Expect

Professional work collaboration with experts in the food and hospitality field..
Opportunity to work with a exceptional products and in unique environments.
To be part of a growing team and regularly engage together in cross- company dialogue and exchange.

Company description

https://www.vendomtalents.com/image/galleries/maximes-loulou07-1658-hero003

Welcome to Maxime’s, the latest creation from renowned club owner and entrepreneur Robin Birley, the visionary behind London’s prestigious private members’ clubs, 5 Hertford Street and Oswald’s.

Join the team at Maxime’s, where timeless elegance meets the vibrant energy of New York City.

Set to open in early 2025 on Madison Avenue, New York, Maxime’s will continue the Birley tradition of excellence, offering members and their guests unparalleled experiences in a setting of comfort, discretion, and sophistication.

The Maxime’s Experience:

Maxime’s embodies the essence of a private house, where members are cared for with the utmost professionalism, warmth, and personality. From an exquisite culinary offering to an extraordinary wine selection, every detail is designed to celebrate outstanding hospitality.

Why join us?

Be part of an exclusive opening that combines the legacy of London’s finest clubs with the dynamic allure of New York City.
Work in a team that values humility, personality, and passion for creating unforgettable experiences.
Quality of life: Consistent schedules with a great work life balance
Comprehensive benefits (free on-duty meals, medical, dental, vision, life insurance), wellness perks, retail and activity discounts, and a retirement savings plan.
Thrive in an environment that celebrates elegance, attention to detail, and world-class service standards.

Your role at Maxime’s:

Whether you’re crafting unforgettable moments in our dining rooms, elevating our wine and food offerings, or supporting operations behind the scenes, your contribution will be integral to our mission of excellence. Step into the world of Maxime’s and join a team dedicated to redefining hospitality in the heart of Manhattan. Be part of something truly extraordinary from the very beginning.

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Maxime's

Private Members Club Receptionist (W/M)

Offer description

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Company description

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