Type of contract : Permanent Contract
Location : Cong, Mayo, Ireland
Activity : F&B
Experience required : No information
Published on 07/05/2026
Incredible Benefits
We are seeking a professional and service-driven In-Room Dining Waiter / Stanleys Waiter to join our exceptional team at our hotel. If you take pride in creating seamless, personalised in-room dining experiences and enjoy working in a fast-paced, guest-focused environment.
Location: Ashford Castle, Cong, Co. Mayo, Ireland
Working pattern: 5 over 7 days (Including some weekends and Bank Holidays)
What's in it for you?
- Professional, award winning training and development opportunities
- Discounted accommodation rates with Red Carnation Hotel Collection
- Employee Recognition Events
- Discounted rates with many local businesses and third party service providers (including Estate Activities)
- Heavily subsidised accommodation (subject to availability)
- Free meals on duty
- Complimentary dry cleaning of business attire
- Recommend friend and family bonus scheme
- Two paid volunteering days each year
- Holiday allowance increasing with length of service up to 25 days
- Hotel based recognition incentives
- Free access to Employee Assistance Programme
Key Responsibilities of an In-Room Dining Waiter:
- Deliver food and beverages to guest rooms promptly, courteously, and in line with hotel standards.
- Accurately take in-room dining orders, ensuring any guest preferences or allergies are clearly communicated to the kitchen.
- Present and set up trays or trolleys in guest rooms to a high standard, ensuring a polished, elegant service.
- Respond to guest requests efficiently and professionally, anticipating their needs whenever possible.
- Collect trays and trolleys from rooms in a timely manner, maintaining discretion and cleanliness in corridors.
- Ensure compliance with hygiene, safety, and hotel service standards at all times.
- A passion for hospitality and delivering discreet, high-end service.
- Strong communication and organisational skills.
- Attention to detail, with a focus on presentation and guest satisfaction.
- Ability to work independently while remaining a key part of the team.
- Previous experience in room service or a similar position in a luxury hotel environment is preferred.
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five-Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi-generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.