Sommelier (W/M)

Offer description

Operation

• Responsible for inventory of wines
• Provide professional and current knowledge of wines to guests
• Recommend wines to accompany relevant dishes
• Handle all customer inquiries in an appropriate and professional manner
• Accurately manage all transactions during service
• Describe and up-sell wines to provide excellent customer experience
• Suggest wines to accompany new menus in line with financial budget
• Ensure accurate billing
• Additional responsibilities in absence of line manager or senior employee.
• Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.

Leadership

• Ensure that revenue targets are met as set out in the annual budget
• Continually review and identify with your manager areas to increase revenue
• Ensure continued awareness and understanding of the industry and local markets

Health and Safety

• Ensure that all potential and real hazards are reported immediately and rectified
• Be fully conversant with all departmental Fire, Emergency and BOMB procedures
• Emergency procedures are rehearsed regularly with attendance records, implemented and enforced to provide for the security and safety of guests and employees
• Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them
• Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department