Type of contract : Permanent Contract
Location : Cong, Mayo, Ireland
Activity : Front Office
Experience required : No information
Published on 26/03/2026
Terms and conditions for this position will be discussed at interview•Full time / Part time
We are recruiting for a Day Porter to provide quality service to our guests, in line with The Red Carnation Hotels standards. This is an excellent opportunity for a motivated hospitality professional who thrives in a high-standards environment
Must have a clean full Irish driving license
Working pattern: 5 days over 7 days (including some weekends and Bank holidays)
What's in it for you?
Who are we?
The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde’s Restaurant and an exceptional range of estate activities. One of Ireland’s finest wedding destinations, pairing warm Irish hospitality with a modern appeal.
Key responsibilities of the position will include:
· Warmly welcome guests and assist with luggage handling upon arrival and departure.
· Provide courteous and efficient assistance at the entrance, opening doors and guiding guests.
· Offer helpful and knowledgeable advice about local attractions, transport, and local amenities.
· Assist with guest requests, including arranging transportation and handling deliveries.
· Escorting guests to their rooms and showing them the hotel facilities.
· Answering general guest queries and ensuring the lobby and front area of the hotel is always presentable and clean.
· Transporting guests to other outlets throughout the Estate.
· Previous experience in a similar role within a luxury hotel or hospitality setting.
· A positive and welcoming attitude with excellent communication skills.
· Strong knowledge of local attractions, transport links, and local areas.
· Ability to handle luggage and assist guests efficiently.
· Full clean driving license.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five-Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi-generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.
