Type of contract : Permanent Contract
Activity : Front Office
Experience required : No information
Published on 03/10/2025
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.
What will I be doing?
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
In the heart of Morocco’s capital, within the iconic Mohammed VI Tower that rises as a symbol of modernity and elegance, Waldorf Astoria Rabat will open its doors at the end of October 2025. A true jewel of hospitality, this prestigious hotel will feature 41 exceptional suites and 14 high-end rooms, each designed to embody refinement and ultimate comfort.
The culinary experience will be just as majestic, with signature restaurants including the timeless artistry of Alain Ducasse, the refined creativity of Chef Lahcen, and the renowned Peacock Alley, a Waldorf Astoria hallmark across the globe. This unique combination of world-class gastronomy and the refined luxury of Waldorf Astoria will transform the Mohammed VI Tower into not only an exclusive address but also a true destination, reflecting Rabat’s ambition as the “City of Lights” to position itself as a landmark of luxury and culture in Morocco. The property will be supported by a team of 200 Team Members, embodying the hotel’s luxurious environment and authentic spirit.
