Type of contract : Permanent Contract
Location : Cong, Mayo, Ireland
Activity : Front Office
Experience required : No information
Published on 17/04/2026
We are recruiting for a Day Porter to provide quality service to our guests, in line with The Red Carnation Hotels standards. This is an excellent opportunity for a motivated hospitality professional who thrives in a high-standards environment
Key responsibilities of the position will include:
· Warmly welcome guests and assist with luggage handling upon arrival and departure.
· Provide courteous and efficient assistance at the entrance, opening doors and guiding guests.
· Offer helpful and knowledgeable advice about local attractions, transport, and local amenities.
· Assist with guest requests, including arranging transportation and handling deliveries.
· Escorting guests to their rooms and showing them the hotel facilities.
· Answering general guest queries and ensuring the lobby and front area of the hotel is always presentable and clean.
· Transporting guests to other outlets throughout the Estate.
What are we looking for?
· Previous experience in a similar role within a luxury hotel or hospitality setting.
· A positive and welcoming attitude with excellent communication skills.
· Strong knowledge of local attractions, transport links, and local areas.
· Ability to handle luggage and assist guests efficiently.
· Full clean driving license.
What's in it for you?
Location: Cong, County Mayo, Ireland
Working pattern: 5 days over 7 days (including some weekends and Bank holidays)
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five-Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi-generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.
