Riviera Dining Group

Head office : 2800 Biscayne Boulevard Miami, Florida 33137
Miami
Activity sector : IT

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Type of contract : Permanent Contract

Activity : IT

Experience required : 2 to 5 years

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IT Manager (W/M)

Published on 05/09/2025

Offer description

Infrastructure & Network Management

Manage and maintain Cisco Meraki networking hardware (switches, routers, firewalls, wireless access points).
Monitor network performance, implement upgrades, and troubleshoot connectivity issues.

Microsoft Environment Administration

Oversee the administration of Office 365 including Exchange Online, Teams, and OneDrive.
Maintain and develop SharePoint Online sites for internal documentation and collaboration.

Systems Support & User Management

Serve as the primary point of contact for internal IT support requests through a ticketing system.
Troubleshoot hardware, software, and network issues for end-users.
Perform onboarding/offboarding processes including account provisioning, hardware setup, and access control.

Application & Platform Management

Manage user roles, permissions, and integrations within Salesforce.
Coordinate with stakeholders to ensure Salesforce supports business processes effectively.

Security & Compliance

Implement and maintain IT security best practices, including data backup, antivirus, patching, and access control.
Ensure compliance with relevant standards and internal policies.

Vendor & Asset Management

Manage relationships with third-party vendors for software licenses, hardware procurement, and IT services.
Track and manage IT assets including hardware and software inventories.

Profil

Bachelor’s degree in Computer Science, Information Technology, preferred.
5+ years of experience in IT support and administration, with at least 2 years in a managerial or lead role.
Strong experience with Cisco Meraki networking equipment.
Proficiency with Microsoft 365 admin tools and SharePoint Online.
Working knowledge of Salesforce administration and integration.
Familiarity with modern ticketing systems (e.g., Zendesk, Freshservice, Jira).
Ability to work independently and prioritize multiple tasks effectively.

Desired Skills

Strong analytical and troubleshooting skills.
Excellent communication and interpersonal skills.
Ability to document processes clearly and thoroughly.
Certifications such as CCNA, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Salesforce Administrator are a plus.

Physical Demands And Work Environment

General office assignments-(typing), which lends itself to repetitive motion.
Sitting in a stationary position for several hours within the day.

Company description

https://www.vendomtalents.com/image/galleries/riviera-dining-group-claudie-0037-enhanced-nr-edit-4k

Riviera Dining Group (RDG) reimagines luxury hospitality by creating immersive, meticulously crafted experiences defined by striking design, vibrant energy, and exceptional attention to detail. Each of its venues offers a refined and inspiring atmosphere where elevated cuisine and personalized service come together to create memorable, multi-sensory moments. Since launching its flagship concept, MILA, in 2020, now ranked #5 by The Restaurant Business, RDG has expanded its portfolio with standout destinations such as AVA MediterrAegean, CASA NEOS, MM, and upcoming concepts like NOORA, Claudie, and HONŌ.

Driven by a clear and ambitious vision, RDG delivers tailored experiences in stunning settings, built on a foundation of creativity, excellence, and innovation. The group cultivates a collaborative, respectful workplace that empowers talent and encourages inspiration at every level. As it continues to grow throughout Florida and prepares to enter key global markets, including New York, London, Dubai, and Paris, RDG remains focused on crafting unforgettable moments that elevate the standard of hospitality.

At RDG, intention guides every detail, and each guest experience is designed to inspire, enchant, and endure.