Offer description
The Waiter/Waitress will take customer orders and serve food and beverages to guests in our restaurant. Always aware of guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to guests.
- Provide the perfect service experience for restaurant patrons
- Ensure the guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions, and make menu recommendations
- Serve customers in an accommodating manner
- Must know all food liquor, beer, wine, and retail offered
- Apply positive suggestive sales approach to guide guests
- Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates
- Look for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
- Process payments of food and drink orders with the cash register
- Coordinate with kitchen staff to deliver accurate food orders
Profil
- Must be of legal age to serve alcoholic beverages (May vary by state)
- Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
- Must have clear written and verbal communication skills
- Must have the physical abilities to carry out the functions of the job description
- Must be able to responsibly handle cash transactions
- Must be able to consolidate and coordinate needs for all tables within their station
- Must be able to carry food and beverages
- Must be able to work in a team environment
- Must attend food safety training
- High school diploma or equivalent; college degree preferred
- At least one year experience as a food server within a restaurant, hotel, or conference center operation
- Any related customer service/oriented experience will be considered
- Ability to comprehend and effectively communicate in fluent English
Company description
Nestled along the unspoiled southern coast of Mauritius, Shanti Maurice Resort & Spa is a haven of tranquility and luxury. Set amidst 36 acres of lush tropical gardens and overlooking the turquoise waters of the Indian Ocean, the resort offers 61 spacious suites and villas, each with breathtaking views and private pools. Renowned for its award-winning Shanti Spa, gourmet dining experiences, and exceptional service, the resort promises an unforgettable escape. Whether you seek relaxation, wellness, or adventure, Shanti Maurice combines authentic Mauritian hospitality with world-class amenities to create a truly unique and memorable stay.
