Spa Attendant (W/M)

Offer description

Our future Spa Attendant will join our esteemed Spa department at Corinthia Grand Hotel Astoria Brussels. As a Spa Attendant, you will play a crucial role in ensuring the smooth operation of our spa facilities and providing guests with a serene experience. If you are a dynamic, versatile individual with a passion for luxury and a knack for anticipating guests' needs, we invite you to join us in delivering exceptional service and creating unforgettable moments for our guests.

DUTIES AND RESPONSIBILITIES

• Keeps abreast of newest trends and innovations in the hospitality industry.
• Greet guests warmly upon their arrival at the spa, providing a special welcoming atmosphere.
• Assist guests with inquiries, bookings, and any special requests, ensuring prompt and personalized service.
• Maintain the cleanliness and tidiness of the spa facilities, including locker rooms, treatment rooms, and relaxation areas.
• Monitor and replenish supplies throughout the spa, including towels, robes, and refreshments.
• Ensure compliance with health and safety standards, including proper sanitation and hygiene protocols.
• Listen attentively to clients and address their needs and expectations to foster loyalty.
• Anticipate guests' needs and proactively offer assistance to enhance their spa experience.
• Assist with administrative tasks, such as scheduling appointments and processing payments.