royal-mansour-marrakech-rmm - 228K9193_cmjn
Type of contract

Type of contract : Permanent Contract

Activity

Activity : Spa

Experience

Experience : No information

Conseiller Bien -Être (h/f)

23/04/2024

Offer description

Le Royal Mansour Marrakech recrute un (e) Conseiller(ère) en Bien être.

Mission principale :

La mission du Conseiller bien-être est de garantir la qualité de l’accueil, du conseil à la clientèle, et du suivi de celle-ci.

Activités et responsabilités :

  • Accueille les hôtes et les orienter au sein du Spa selon les protocoles établis ;
  • Identifie et anticipe les besoins et demandes du client ;
  • Répond aux demandes d’information des hôtes (produits, services, etc.) ;
  • Enregistre les réservations hôtes et contrôle en permanence la disponibilité des traitements et des personnes qui assurent les soins (thérapeutes, coach, coiffeur, etc.) ;
  • Lors de la prise de réservation, déroule le protocole d’identification des besoins et personnalise le menu proposé.

Profil

  • BAC+2 ;
  • Expérience des métiers d’accueil ;
  • Expérience des métiers de la vente de produit en boutique de luxe, parfumerie, Spa, réception d’hôtel, conciergerie.
  • Arabe, Français et Anglais courants.

Company description

https://www.vendomtalents.com/image/galleries/royal-mansour-marrakech-rmm - 228K9193_cmjn

The Royal Mansour Marrakech offers its guests a wonderful welcome in the heart of Marrakech. It was born from the desire to create a spectacular hotel. The owners of the Royal Mansour Marrakech wanted to celebrate the architecture, the traditional decorative arts, the contemporary creation and the culinary arts of Morocco. The hotel is an integral part of the heritage. Cedar wood, chiselled bronze and sculpted plasterwork adorn the monumental entrance which recalls the great gates of the imperial cities. Just like the famous "Bab el Khemis" (the Thursday gate), the doors of the Royal Mansour Marrakech promise "happiness, wealth and prosperity". The reception areas, lounges, bar, library and restaurants make the main building a place of life. The Arabo-Andalusian architecture and the interior decoration make it a place of art and culture. The zelliges, glazed clay tiles, the smooth and shiny tadlakts (lime plaster) contrast with the lacy plasterwork. The wrought iron of the light fittings competes in finesse with the carved wood of the doors. Innovation dominates the engineering of the service. Underground tunnels lead to each of the 53 riads. Thus, the staff access them with speed and discretion, they watch over the comfort of the guests in an almost invisible way and respect their privacy. Far from the traditional hotel codes, the Royal Mansour Marrakech is lived as an experience; it favours emotions and leaves each guest the pleasure of creating his own story and future memories.

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23-04-2024 • Permanent Contract • Royal Mansour Marrakech • MARRAKECH
Conseiller Bien -Être (h/f)

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