royal-mansour-marrakech-rmm - 228K9193_cmjn
Royal Mansour Marrakech

Royal Mansour Marrakech

  • Head office : Rue Abou Abbas El Sebti
    Marrakech
  • Activity sector : wellness spa
  • Employees : 640
  • Contact : +212 52980-8080
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Type of contract : Permanent Contract

Activity : wellness spa

Experience required : No information

Conseiller Bien -Être (h/f)

Published on 23/04/2024

Offer description

Le Royal Mansour Marrakech recrute un (e) Conseiller(ère) en Bien être.

Mission principale :

La mission du Conseiller bien-être est de garantir la qualité de l’accueil, du conseil à la clientèle, et du suivi de celle-ci.

Activités et responsabilités :

  • Accueille les hôtes et les orienter au sein du Spa selon les protocoles établis ;
  • Identifie et anticipe les besoins et demandes du client ;
  • Répond aux demandes d’information des hôtes (produits, services, etc.) ;
  • Enregistre les réservations hôtes et contrôle en permanence la disponibilité des traitements et des personnes qui assurent les soins (thérapeutes, coach, coiffeur, etc.) ;
  • Lors de la prise de réservation, déroule le protocole d’identification des besoins et personnalise le menu proposé.

Profil

  • BAC+2 ;
  • Expérience des métiers d’accueil ;
  • Expérience des métiers de la vente de produit en boutique de luxe, parfumerie, Spa, réception d’hôtel, conciergerie.
  • Arabe, Français et Anglais courants.

Company description

https://www.vendomtalents.com/image/galleries/royal-mansour-marrakech-rmm - 228K9193_cmjn

Every guest will be amazed by the welcome that Royal Mansour Marrakech reserves for its guests in the heart of Marrakech. It was born from the desire to create a spectacular hotel.

Luxury and service exceed the traveler's expectations by warmly embracing them into the heart of Moroccan lifestyle and art of living. The owners of Royal Mansour Marrakech wanted to celebrate here the architecture, traditional decorative arts, contemporary creation, and culinary arts of Morocco.

The hotel is an integral part of heritage. Cedar wood, intricately carved bronze, and sculpted plasterwork adorn the monumental entrance reminiscent of the grand gates of imperial cities. Just like the famous "Bab el Khemis" (the Thursday gate), the gates of Royal Mansour Marrakech promise "happiness, wealth, and prosperity". The reception areas, lounges, bar, library, and restaurants make the main building a place of life. Arab-Andalusian architecture and interior decoration make it a place of art and culture. Zelliges, glazed clay tiles, smooth and shiny tadlakts (lime plasters) contrast with lace-like plasterwork. The wrought iron of the light fixtures rivals the delicacy of the carved wood doors. Innovation dominates service engineering. Underground tunnels lead to each of the 53 riads. Thus, the staff accesses them quickly and discreetly, ensuring the guests' comfort almost invisibly and respecting their privacy.

Far from traditional hotel codes, Royal Mansour Marrakech is lived as an experience; it promotes emotions and allows everyone the pleasure of creating their own story and future memories.

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23-04-2024 • Permanent Contract • Royal Mansour Marrakech • Marrakech
Conseiller Bien -Être (h/f)

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