Tipo de contrato : Otro
Ubicación : Cong, Mayo, Ireland
Actividad : F&B
Experiencia requerida : No especificado
Publicado el 09/04/2026
We are seeking an organised, and motivated Food & Beverage Coordinator who takes pride in delivering exceptional service and administrative excellence. The ideal candidate will work in conjunction with the Director of Food & Beverage and the Food & Beverage Executive to coordinate reservations and provide admin support to a busy Food & Beverage department, while upholding the world-class standards synonymous with Ashford Castle and Red Carnation Hotels.
What’s in it for you?
- Professional, award-winning training and development opportunities.
- Discounted accommodation rates across the Red Carnation Hotel Collection.
- Employee recognition events.
- Discounted rates with local businesses and third-party service providers, including Estate Activities.
- Heavily subsidised accommodation (subject to availability).
- Free meals while on duty.
- Complimentary dry cleaning of business attire.
- Recommend-a-friend and family bonus scheme.
- Two paid volunteering days per year.
- Holiday allowance increasing with length of service, up to 25 days.
- Hotel-based recognition incentives.
- Free access to the Employee Assistance Programme.
Employment type: Part time.
Working pattern: 3 days over 7 days (including weekends and Bank Holidays) with 4 days off.
Key responsibilities will include:
- Manage all restaurant and event reservations through OpenTable, ensuring accurate input, weekly diary management, and timely confirmation of guest bookings.
- Coordinate tour, group, and series bookings, communicating details clearly to relevant departments.
- Provide professional administrative support to the Director of Food & Beverage, including preparing daily briefs, menus, reports, and meeting minutes.
- Assist in maintaining departmental standards and compliance, supporting audits aligned with Red Carnation and Forbes expectations.
- Uphold exceptional guest service by ensuring warm, personalised, and attentive interactions at all times.
- Support operational planning through accurate reporting, booking oversight, and alignment with departmental business strategies.
- Liaise closely with kitchen and front-of-house teams to deliver a cohesive, high-touch dining experience.
- Anticipate guest needs and preferences, ensuring all special requests and important details are communicated clearly and executed flawlessly.
- Promote a positive team culture, communicating openly and contributing to a collaborative, guest-focused working environment.
- Communicate clearly, professionally, and confidently with guests, colleagues, and partners.
- Demonstrate strong organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Bring a positive, proactive, “Yes I Can” attitude to every interaction.
- Uphold Red Carnation’s service standards, consistently applying defined procedures with precision and care.
- Show excellent attention to detail, ensuring accuracy in bookings, documentation, and daily administrative duties.
- Display enthusiasm, passion, and genuine interest in delivering memorable guest experiences.
- Take pride in representing the Ashford brand, acting as a true ambassador for our service culture and values.
- Previous experience in OpenTable and Opera is desired.
- A high level of computer literacy.
