Descripción de la oferta
Join the team at Hyatt Centric Murano Venice!We’re looking for a passionate Hostess dedicated to delivering exceptional service and maintaining high hospitality standards while fostering collaboration within the team.
The Hostess position involves several responsibilities aimed at ensuring high-quality hospitality within the F&B outlets. The selected person will welcome and assist guests, contributing to providing an exceptional experience during their stay. This position requires a dynamic individual with a strong customer orientation and a consistent commitment to maintaining high service standards, while adhering to company policies and safety regulations.
Main Duties and Responsibilities:
- Greet guests upon arrival, introduce the structure, and answer any questions regarding available services. Support colleagues in assigning tables.
- Maintain a professional demeanor with colleagues, suppliers, and guests, creating a harmonious and collaborative atmosphere.
- Be proactive in team efforts and foster collaboration with all staff members.
- Adhere to health and safety standards, such as monitoring refrigerator temperatures, correct product use, and maintaining hygiene standards to ensure food safety.
- To be familiar with all food and beverage items on the outlet menu.
- To maintain the restaurant’s guest history systems
- To take and manage reservations and table assignments as prescribed by the Outlet Manager.
- To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
What’s in it for YOU?
- An entry to the Hyatt Family, a place where we care for people so they can be their best;
- 12 free nights at Hyatt hotels globally every year and Discounts at our F&B outlets;
- International working experience with future international transfer happily facilitated;
- Personal development plan, in order to reach your full potential.
Profil busqueda
- At least 6 months of experience as a hostess, preferably in luxury hotel establishments.
- Problem-solving skills and the ability to meet guests' needs.
- Strong relational abilities and effective communication, with a kind and courteous demeanor.
- Ability to manage work under pressure.
- Availability to work shifts and weekends.
- Excellent knowledge of English; knowledge of a second foreign language is a plus.
- Good standing and personal grooming.
- Legally allowed to work in Italy, holding a valid work permit for the country
Descripción de la empresa
Bienvenidos a Hyatt Centric Murano Venice, su puerta de entrada a la laguna veneciana y el destino ideal para experiencias locales y auténticas. En Hyatt, nuestro propósito es simple pero poderoso: "to care for people so they can be their best". Esta visión inspira todo lo que hacemos, desde nuestra cálida hospitalidad hasta las experiencias personalizadas que creamos para nuestros huéspedes.
Ubicado estratégicamente en el corazón de la laguna veneciana, nuestro hotel ofrece un acceso incomparable a Venecia, así como a las islas de Burano y Torcello. Nuestros huéspedes pueden disfrutar de experiencias únicas, como la creación de máscaras venecianas o visitas guiadas privadas que revelan los secretos de la ciudad, todas diseñadas a medida por nuestro equipo de conserjería dedicado para que redescubran Venecia como locales.
Nuestras instalaciones excepcionales incluyen espacios únicos:
- Rivalonga Bar: Con vistas al Gran Canal de Murano, es el lugar perfecto para saborear cicchetti (tapas venecianas) con un spritz o un aperitivo único.
- Osteriva: Ubicado en un invernadero elegante, ofrece una experiencia culinaria regional moderna con el encanto relajado de Venecia.
- Spritz & Fizz: Un bar de cócteles inspirado en las icónicas bebidas espumosas de Venecia, ideal para disfrutar de una bebida antes o después de la cena, en un ambiente tranquilo y lleno de detalles acuáticos.
En Hyatt Centric Murano Venice, también nos enorgullece fomentar carreras que abren puertas. Ya sea que estés comenzando tu camino profesional o buscando crecer, nuestro equipo está aquí para alimentar tu curiosidad y expandir tus horizontes. Únete a nosotros para dejar tu huella en el rico patrimonio cultural y de hospitalidad de Venecia mientras disfrutas de un entorno laboral inclusivo y de apoyo.
