Descripción de la oferta
The Guest Driver / Porter will be responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
DUTIES AND RESPONSIBILITIES
- Checks the daily arrival list for guests with special need.
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
- Assists guests with luggage to the front desk.
- Escorts guests to room, placing luggage in room assigned by front desk.
- Assist guest with Long term luggage storage requests / Left luggage requests.
- Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
- Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
- Responsible for transporting guests to tourist areas, such as the beach or other destinations and provides information on the local area.
- Able to meet all the comfort requirements of the hotel guests and customer.
- Able to drive in a safe and efficient manner.
- Responsible to assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.
- Able to keep a record of all the incidents while driving, for example, any accidents or tickets.
- Able to ensure safe and easy travel for the customers/ guests to their destinations or to the hotel.
- Perform any other works as and when assigned by the management.
Profil busqueda
PREREQUISITES
- Previous experience in hospitality would be preferred and Commitment to delivering a high level of customer service. Be a good team player and Flexibility to work a variety of early and late shifts. Able to stand for long hours.
QUALIFICATIONS & EXPERIENCE
- Two to three years’ experience preferably in a hotel of similar size and complexity and including experience or training.
- Excellent driving skills. Valid driver's license with the excellent driving record, No black points on license, the ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude.
- School Certificate
- Strong communication and interpersonal skills
- Current holder of a valid certificate of character
- Priorities will be given to vaccinated candidates.
Descripción de la empresa
Nestled on 36 lush acres in Saint Félix, Mauritius, Shanti Maurice Resort & Spa first graced the island in November 2006 under the Shanti Hospitality Group. As a sanctuary of barefoot luxury, the resort boasts 61 carefully appointed suites and villas, each offering privacy and serenity. The establishment employs a diverse team of professionals, from butlers and chefs to spa therapists and hospitality specialists, catering to discerning global guests. While exact employee figures are not public, the breadth of departments—from spa to maintenance—suggests a well‑staffed workforce dedicated to exceptional guest experiences .
