IT Manager (W/M)
Riviera Dining Group

Riviera Dining Group

  • Sede social : 2800 Biscayne Boulevard Miami, Florida 33137
    Miami
  • Sector de actividad : IT
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Tipo de contrato : Contratos indefinidos

Actividad : IT

Experiencia requerida : De 2 a 5 años

IT Manager (W/M)

Publicado el 05/09/2025

Descripción de la oferta

  • Infrastructure & Network Management

Manage and maintain Cisco Meraki networking hardware (switches, routers, firewalls, wireless access points).
Monitor network performance, implement upgrades, and troubleshoot connectivity issues.

  • Microsoft Environment Administration

Oversee the administration of Office 365 including Exchange Online, Teams, and OneDrive.
Maintain and develop SharePoint Online sites for internal documentation and collaboration.

  • Systems Support & User Management

Serve as the primary point of contact for internal IT support requests through a ticketing system.
Troubleshoot hardware, software, and network issues for end-users.
Perform onboarding/offboarding processes including account provisioning, hardware setup, and access control.

  • Application & Platform Management

Manage user roles, permissions, and integrations within Salesforce.
Coordinate with stakeholders to ensure Salesforce supports business processes effectively.

  • Security & Compliance

Implement and maintain IT security best practices, including data backup, antivirus, patching, and access control.
Ensure compliance with relevant standards and internal policies.

  • Vendor & Asset Management

Manage relationships with third-party vendors for software licenses, hardware procurement, and IT services.
Track and manage IT assets including hardware and software inventories.

Profil busqueda

  • Bachelor’s degree in Computer Science, Information Technology, preferred.
  • 5+ years of experience in IT support and administration, with at least 2 years in a managerial or lead role.
  • Strong experience with Cisco Meraki networking equipment.
  • Proficiency with Microsoft 365 admin tools and SharePoint Online.
  • Working knowledge of Salesforce administration and integration.
  • Familiarity with modern ticketing systems (e.g., Zendesk, Freshservice, Jira).
  • Ability to work independently and prioritize multiple tasks effectively.

Desired Skills

  • Strong analytical and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to document processes clearly and thoroughly.
  • Certifications such as CCNA, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Salesforce Administrator are a plus.

Physical Demands And Work Environment

  • General office assignments-(typing), which lends itself to repetitive motion.
  • Sitting in a stationary position for several hours within the day.

Descripción de la empresa

https://www.vendomtalents.com/image/galleries/riviera-dining-group-claudie-0037-enhanced-nr-edit-4k

At Riviera Dining Group, we are curators of elevated experiences, combining the art of luxury hospitality with impeccable craftsmanship. Each of our venues is a sanctuary of sophistication, where exceptional design, vibrant ambiance, and world-class service come together to create unforgettable moments.

We are driven by a singular vision: to redefine hospitality by offering our guests unparalleled attention to detail, exquisite culinary creations, and bespoke service in the most exclusive and breathtaking environments.

Our commitment to excellence is rooted in our core values:

  • Crafting Experiences Beyond Expectations: Every interaction is designed to delight and inspire.
  • Empowering Our Team: Respect and collaboration fuel our passion for creating greatness. Elevating Hospitality
  • Standards: We relentlessly pursue innovation and perfection.

At RDG, we create extraordinary journeys that captivate the senses and linger in the memory.

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05-09-2025 • Contratos indefinidos • Riviera Dining Group • Miami
IT Manager (W/M)

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