Descripción de la oferta
As a Room Service Waiter, you will play a crucial role in creating an exceptional experience for our guests. You will be responsible for the prompt and elegant delivery of meals and beverages to guest rooms, adhering to the highest standards of quality and service at Corinthia Palace.
Key responsibilities
- Take orders and deliver meals and beverages directly to guest rooms.
- Arrange trays and tables aesthetically and functionally, in line with the palace's luxury standards.
- Provide a warm and professional welcome, answer questions, and fulfill specific guest requests with courtesy.
- Work closely with kitchen and housekeeping teams to ensure smooth and efficient service.
- Ensure room service equipment is clean and in good working condition.
- Address and resolve guest complaints or special requests promptly and efficiently.
Confidentiality
- Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details.
Health & Safety
- To be aware of and comply with safe working practices as stipulated by the Health and Safety Act and as applicable to your place of work. This will include the incumbent’s awareness of any specific hazards at the workplace.
- The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
- To report any defects in the building, plant or equipment according to hotel procedure.
- To ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.
- To attend statutory Fire, Health & Safety training and to be fully conversant with and abide by all rules concerning: Fire, Health and Safety/ Regulations, such as COHSS in the European Union, related to the control of substances hazardous to health/ Risk assessments for your department/ Hotel Fire & Bomb Procedures
Other Information
- As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
- The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
Profil busqueda
Experience :
- Previous experience in a similar role within a luxury hotel or fine dining establishment.
Skills & Knowledge:
- Excellent communication and customer service skills.
- Neat appearance and professional demeanor.
- Ability to work independently and as part of a team.
- Flexibility to work various shifts, including weekends and holidays.
- Proficiency in French and English; knowledge of additional languages is a plus.
Our package
- Enjoy an industry-leading salary that rewards your expertise and dedication.
- Revel in 20 well-deserved paid holidays annually, excluding bank and public holidays, giving you ample time to recharge and explore.
- Savor the convenience of complimentary meals on duty, ensuring you stay energized and focused throughout your shifts.
- Experience the luxury of complimentary dry cleaning for your uniform, always presenting your best self to our guests.
- Receive 250€ eco vouchers, empowering you to make eco-conscious choices and contribute to a sustainable future.
- Rest assured with our tailored hospitality insurance, focused on your peace of mind.
- Ease your commute with 80% of your transportation costs covered, making your journey to work hassle-free.
- Indulge in exclusive rates with Corinthia hotels, extending the luxury experience beyond your workplace.
- Secure your future with our pension plan.
- Embark on a journey of professional growth and development with abundant opportunities for career advancement within our esteemed organization.
Descripción de la empresa
Idealmente ubicado en la rue Royale, a pocos minutos de la Grand-Place, clasificada como Patrimonio de la Humanidad por la UNESCO, el Corinthia Grand Hotel Astoria es el lugar perfecto para viajeros de negocios y turistas que desean disfrutar al máximo de la vida urbana vibrante.
Construido en 1909 por orden del rey Leopoldo II, este edificio emblemático fue un importante lugar de encuentro para reyes, dignatarios y personalidades de todo el mundo. Adquirido por Corinthia Hotels en 2016, actualmente está siendo sometido a importantes trabajos de remodelación. Una vez terminado, contará con 126 habitaciones y suites, amplios salones de banquetes, restaurantes y un spa.
