Events and Reservations Assistant (W/M)
Oswald's

Oswald's

  • Head office : 25 Albemarle Street, Mayfair
    London
  • Activity sector : Front Office
  • Contact : +44 (0)203 794 6320
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Type of contract : Other

Activity : Front Office

Experience required : No information

Events and Reservations Assistant (W/M)

Published on 29/09/2025

Offer description

Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 3 years in a row.


We are currently recruiting for an Events & Reservations Assistant to join the Front of House team.

The additional benefits our Events & Reservations Assistant receives are:

  • 28 days holiday per year (including bank holidays)
  • Birthday day off
  • Discounted gym membership with GymFlex
  • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
  • Private medical insurance with BUPA
  • Private dental insurance with BUPA
  • Workplace nursery scheme
  • Cycle to Work Scheme
  • Employee Assistance Programme – Hospitality Action
  • Access to a company doctor
  • Eyecare & specs vouchers
  • In-house industry training
  • Sponsored social events
  • Recommend a friend bonus of £1,000
  • Staff Accommodation (subject to availability)
  • Online retail discounts
  • Free English Classes
  • Freshly prepared meals whilst on duty


The responsibilities of the Events & Reservations Assistant are:

  • Answering the main club line and being the first point of contact for callers to the club.
  • Transferring calls internally, taking messages, and passing on to the relevant department / person.
  • Assisting with club event administration 
  • Managing the Events RSVP inbox

Profil

  • Experience of working in a luxury hotel, restaurant or private member’s club advantageous

  • Excellent phone manner and organisational skills 

  • Knowledge of SevenRooms booking system 

  • Ability to multi-task Excellent rapport building and inter-personal skills

  • Good IT/Admin Knowledge 

The working hours for this role are on Monday-Friday from 9am-6pm with a degree of flexibility required in line with booked events.

The club is closed on Sundays, Bank Holidays and throughout Christmas each year.

If you feel that you have the experience and skills to join us as a Events & Reservations Assistant at Oswald’s then apply by forwarding your up to date CV together with a covering letter to the link below.

Company description

https://www.vendomtalents.com/image/galleries/oswalds-oswalds-outside-smaller

Welcome to Oswald’s, a beautifully appointed private members’ club in the pulsating heart of Mayfair, London. Established by entrepreneur Robin Birley, Oswald’s is more than a club—it’s a sanctuary of luxury, heritage, and discretion. Our aim is simple yet profound: to create a home away from home where members are welcomed by name and cared for with the utmost attention.

Join the team at Oswald’s, where exclusivity meets exceptional service.

The Oswald’s Experience:

From the serene Garden Terrace and exclusive Wine Cellar to private dining rooms and a luxury lounge, Oswald’s offers its members unparalleled amenities. The rooftop bar provides a stunning backdrop of the London skyline, while the vibrant and colorful La Loma restaurant on the upper floor serves South American-inspired cuisine crafted with fresh, authentic ingredients.

Why join us?

  • Be part of a team that embodies the essence of personalized, high-end hospitality.
  • Work in an exclusive environment where discretion and excellence are paramount.
  • Great benefits including generous holidays, private medical insurance, monthly well-being support, retail and gym discounts, meals on duty, referral bonuses, and professional development opportunities.
  • Contribute to a space where members cherish their unique privileges, such as storing their own wine or enjoying bespoke dining experiences.

 

Your Role at Oswald’s:

Whether it’s ensuring an unforgettable fine dining experience, curating exquisite drinks at the rooftop bar, or offering seamless behind-the-scenes support, every team member plays a vital role in delivering the unmatched service that defines Oswald’s. Step into the world of Oswald’s and join a team where tradition, innovation, and luxury hospitality converge. Explore opportunities with us today and help create unforgettable moments for our members.

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29-09-2025 • Other • Oswald's • London
Events and Reservations Assistant (W/M)

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