Offer description
At LPM Restaurant & Bar, we take pride in being more than just a dining destination. Renowned for our exceptional service and sophisticated cuisine, we invite you to join our team and play a key role in creating memorable experiences for our guests. ✨
Your Role
As a Receptionist / Reservationist, you will:
- Be the face of LPM, warmly welcoming all guests and ensuring a smooth and personalized experience from arrival to departure.
- Manage reservations efficiently, including processing bookings, modifications, and cancellations in line with LPM procedures.
- Handle guest inquiries and complaints with professionalism and a positive attitude, ensuring their satisfaction.
- Assist in multi-tasking responsibilities, such as managing phone calls, administrative tasks, and guest interactions.
- Maintain exceptional standards of service to represent the restaurant’s image at every touchpoint.
- Collaborate with team members to foster a positive and cohesive work environment.
Profil
- A High School Diploma or equivalent.
- 1-2 years of hospitality experience in a similar role.
- Strong skills in:
- Communication and listening (both face-to-face and over the phone). 🗣️
- Organizational and time management.
- Familiarity with reservation systems and handling SOPs.
- Proficiency in English (oral and written).
- A genuine guest-first attitude with attention to detail, speed, and accuracy.
- The ability to multi-task effectively in a fast-paced environment while maintaining a calm and friendly demeanor.
Why Join Us
- Competitive salary and tips. 💰
- Be part of a supportive and dynamic team environment.
- Opportunities for career growth within LPM’s global network. 🌍
- Accommodation and duty meals provided. 🏠🍽️
- The chance to represent a globally acclaimed brand known for excellence in hospitality.
Join us and become a vital part of creating the magic that makes LPM unforgettable. Together, let’s deliver exceptional experiences, one guest at a time. 🌟
Company description
La Petite Maison est un restaurant et bar inspiré de la Côte d’Azur, fondée à Londres en 2007. Avec dix restaurants de renommée internationale situés notamment à Dubaï, Miami et Hong Kong, LPM a apporté l’essence de la French Riviera à la scène gastronomique mondiale. Les restaurants sont réputés pour leurs menus légers et imaginatifs mettant en valeur des ingrédients méditerranéens, leur service décontracté et chaleureux, leurs salles à manger ouvertes et aérées ornées d’art remarquable et d’influences Belle Époque. Une joie de vivre unique se dégage de LPM, difficile à trouver ailleurs.
