Type of contract : Permanent Contract
Location : Cong, Mayo, Ireland
Activity : F&B
Experience required : No information
Published on 12/06/2026
Restaurant Supervisor - Connaught Room/ Dungeon – Luxury Hotel
We are recruiting for a full time Restaurant Supervisor to provide quality service to our guests, in line with the Forbes Five Star standards and The Red Carnation Hotels standards.
Location: Cong, County Mayo, Ireland.
Employment type: Full time.
Working pattern: 5 days over 7 days (including some weekends & Bank holidays) with 2 days off.
Who are we?
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025.
Key responsibilities of the Restaurant Supervisor will include:
- Support the Restaurant Manager in delivering consistently efficient, friendly, and professional service in line with Hotel, Forbes Five Star, and RCH service standards.
- Oversee daily restaurant operations, working closely with the Restaurant Manager, Assistant Restaurant Manager, Director of Food & Beverage, Food & Beverage Operations Manager and the Executive Head Chef to ensure smooth and effective service delivery.
- Take full operational responsibility in the absence of the Restaurant Manager, ensuring exceptional guest experiences at all times.
- Maintain full awareness of function sheets and guest bookings, ensuring appropriate staffing levels, equipment, and resources to meet business demands.
- Assist with cost control and stock management, supporting effective financial performance
- Lead by example through a hands-on approach, actively participating in all aspects of daily service operations.
What's in it for you?
- Professional, award winning training and development opportunities.
- Discounted accommodation rates with Red Carnation Hotel Collection.
- Annual Staff Appreciation Party and other Employee Recognition Events.
- Discounted rates with many local businesses and third party service providers (including Estate Activities).
- Heavily subsidised accommodation (subject to availability).
- Free meals on duty.
- Complimentary dry cleaning of business attire.
- Recommend friend and family bonus scheme.
- Two paid volunteering days each year.
- Holiday allowance increasing with length of service up to 25 days.
- Hotel based recognition incentives.
- Free access to Employee Assistance Programme.
- A motivated and passionate hospitality professional with a strong commitment to Food & Beverage excellence and guest satisfaction.
- Proven experience in a similar Food & Beverage role, with a solid understanding of service operations.
- Strong knowledge of Food & Beverage, with experience in cost control, stock management, and labour planning.
- Demonstrated ability in staff training, rota management, ordering, and basic financial reporting
- An effective communicator and confident team leader with excellent organisational skills.
- Calm and resilient under pressure, with the ability to thrive in a fast-paced environment.
- Flexible, innovative, and adaptable in approach
- Fluent in spoken and written English and legally eligible to work in Ireland.
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five-Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi-generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.
