Type de contrat : CDI
Localisation : Cong, Mayo, Ireland
Activité : Service F&B
Expérience demandée : Non renseigné
Publié le 12/06/2026
Restaurant Supervisor - Connaught Room/ Dungeon – Luxury Hotel
We are recruiting for a full time Restaurant Supervisor to provide quality service to our guests, in line with the Forbes Five Star standards and The Red Carnation Hotels standards.
Location: Cong, County Mayo, Ireland.
Employment type: Full time.
Working pattern: 5 days over 7 days (including some weekends & Bank holidays) with 2 days off.
Who are we?
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025.
Key responsibilities of the Restaurant Supervisor will include:
- Support the Restaurant Manager in delivering consistently efficient, friendly, and professional service in line with Hotel, Forbes Five Star, and RCH service standards.
- Oversee daily restaurant operations, working closely with the Restaurant Manager, Assistant Restaurant Manager, Director of Food & Beverage, Food & Beverage Operations Manager and the Executive Head Chef to ensure smooth and effective service delivery.
- Take full operational responsibility in the absence of the Restaurant Manager, ensuring exceptional guest experiences at all times.
- Maintain full awareness of function sheets and guest bookings, ensuring appropriate staffing levels, equipment, and resources to meet business demands.
- Assist with cost control and stock management, supporting effective financial performance
- Lead by example through a hands-on approach, actively participating in all aspects of daily service operations.
What's in it for you?
- Professional, award winning training and development opportunities.
- Discounted accommodation rates with Red Carnation Hotel Collection.
- Annual Staff Appreciation Party and other Employee Recognition Events.
- Discounted rates with many local businesses and third party service providers (including Estate Activities).
- Heavily subsidised accommodation (subject to availability).
- Free meals on duty.
- Complimentary dry cleaning of business attire.
- Recommend friend and family bonus scheme.
- Two paid volunteering days each year.
- Holiday allowance increasing with length of service up to 25 days.
- Hotel based recognition incentives.
- Free access to Employee Assistance Programme.
- A motivated and passionate hospitality professional with a strong commitment to Food & Beverage excellence and guest satisfaction.
- Proven experience in a similar Food & Beverage role, with a solid understanding of service operations.
- Strong knowledge of Food & Beverage, with experience in cost control, stock management, and labour planning.
- Demonstrated ability in staff training, rota management, ordering, and basic financial reporting
- An effective communicator and confident team leader with excellent organisational skills.
- Calm and resilient under pressure, with the ability to thrive in a fast-paced environment.
- Flexible, innovative, and adaptable in approach
- Fluent in spoken and written English and legally eligible to work in Ireland.
