Type of contract : Apprentice
Activity : wellness spa
Experience required : 2 to 5 years
Published on 14/08/2025
We are seeking a poised and passionate Spa Receptionist to be the welcoming face of our serene and exclusive Bvlgari Spa.
In this pivotal front-of-house role, you’ll provide a warm, intuitive, and seamless guest experience from arrival to departure. You’ll be responsible for handling spa bookings, guiding guests through our offerings, and ensuring every interaction reflects the elegance and discretion synonymous with the Bvlgari brand.
The ideal candidate will have a customer service background in luxury Spas ideally based within five-star deluxe hotels. You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses authentic yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.
Opened on 28 May 2012, Bvlgari Hotel London stands in Knightsbridge, one of the city’s most prestigious districts. As the first newly constructed luxury hotel in London in four decades, it blends subtle sophistication with Italian design flair. The architecture and interiors, by Antonio Citterio Patricia Viel and Squire & Partners, reflect Bvlgari’s artisanal roots and the elegance of British craftsmanship. Thoughtful sustainability features, including geothermal systems and a biodiverse rooftop, place it at the forefront of eco-conscious design.
Bvlgari Hotels & Resorts represents an exclusive collection of properties in select global cities and resort destinations. Each location merges local cultural elements with contemporary Italian aesthetics, rare materials, and bespoke furnishings. Guests enjoy a refined experience driven by impeccable, authentic service.
Core values include authenticity, excellence, and integrity. With a dedication to responsible practices and unparalleled guest satisfaction, Bvlgari continues to set new standards in luxury hospitality.
