Descripción de la oferta
Terms and conditions for this position will be discussed at interview
We are currently recruiting an attentive and service-driven Evening Turndown Attendant to join the accommodation team at Ashford Castle. This role is key to delivering a warm, refined evening experience for our guests, providing turndown service, replenishing amenities, and creating a calm and inviting atmosphere to ensure the perfect night’s rest.
All duties are carried out in line with Forbes Five-Star standards and The Red Carnation Hotels standards.
Working hours - Evening Turndown Attendant (6pm - 10pm)
Working pattern: 5 days over 7 days (including weekends and holidays).
What’s in It for You:
- Professional, award-winning training and development opportunities.
- Discounted accommodation across the Red Carnation Hotel Collection.
- Employee recognition events.
- Discounted rates with local businesses and third-party service providers.
- Heavily subsidised accommodation (subject to availability).
- Free meals on duty.
- Complimentary dry cleaning of business attire.
- Friend and family referral bonus scheme.
- Two paid volunteering days each year.
- Holiday allowance increasing with service, up to 25 days.
- Hotel-based recognition incentives.
- Free access to the Employee Assistance Programme.
Who Are We?
Joining Ashford Castle means becoming part of a legendary 800-year-old estate and a proud member of the Red Carnation Hotel Collection. Once home to the Guinness family, Ashford Castle is widely recognised as one of Ireland’s most prestigious luxury destinations, offering exceptional hospitality, fine dining, estate activities, and a world-class spa.
Ashford Castle has been voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proudly holds Forbes Five-Star status, retained in 2024.
Key Responsibilities:
- Deliver high-quality evening turndown service to guest bedrooms.
- Replenish guest amenities and ensure rooms are perfectly presented for the evening.
- Create a welcoming, calm, and luxurious atmosphere for guests.
- Maintain cleanliness and presentation standards in line with Forbes Five-Star expectations.
- Work collaboratively with the housekeeping team to ensure seamless service.
Profil busqueda
- Previous experience in a similar role within a five-star or luxury hotel environment is desirable.
- A friendly, polite, and professional manner.
- Strong attention to detail and organisational skills.
- Excellent communication skills and a positive attitude.
- Flexibility to work evenings, weekends, and holidays.
- A team player with a genuine passion for delivering exceptional guest service.
- Legal eligibility to work in Ireland.
Join us in this wonderful opportunity to be part of something truly special.
Red Carnation Hotels is an Equal Opportunities Employer. The successful candidate must be legally eligible to work in Ireland. Right to Work documentation will be securely verified as part of the recruitment process.
#Estate
Descripción de la empresa
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025.
Descubre más sobre la empresa
