Descripción de la oferta
We are currently seeking a dedicated Conference & Banqueting Supervisor to join our team on a full-time basis. This is an excellent opportunity for an experienced hospitality professional who is looking to take the next step in their career within a supportive and guest-focused environment. The successful candidate will bring strong communication skills, attention to detail, and a pride in delivering personalised service, while playing a key role in the smooth planning and execution of conferences and events.
Key Responsibilities of a Conference & Banqueting Supervisor:
- Provide prompt, professional, and personalised guest service at all times.
- Maintain a thorough knowledge of Conference & Banqueting menus, as well as the beverage offerings, including bar selections and wine lists.
- Be present on the floor during service periods to oversee operations and ensure service quality.
- Ensure all food and beverage products are served according to company standards and SOP (Standard Operating Procedures).
- Participate in and support the training and development activities within the department
- Actively promote suggestive selling techniques to enhance the guest experience and maximise revenue opportunities
Profil busqueda
What are we looking for?
- Previous experience in a Conference & Banqueting Supervisor role or similar position.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a passion for delivering high-quality service.
- Proactive, well-organised, and able to manage multiple tasks in a fast-paced environment.
- Enjoys working as part of a team and contributing to the department's success.
- Knowledgeable about food and beverage service and strives for excellence in all aspects of guest interaction.
What’s in it for you?
- Professional, award-winning training and development opportunities.
- Discounted accommodation rates across the Red Carnation Hotel Collection.
- Employee recognition events.
- Discounted rates with local businesses and third-party service providers, including Estate Activities.
- Heavily subsidised accommodation (subject to availability).
- Free meals while on duty.
- Complimentary dry cleaning of business attire.
- Recommend-a-friend and family bonus scheme.
- Two paid volunteering days per year.
- Holiday allowance increasing with length of service, up to 25 days.
- Hotel-based recognition incentives.
- Free access to the Employee Assistance Programme.
Who are we?
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments.
Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star Award in 2025, Ashford Castle sets the benchmark for luxury hospitality.
Location: Cong, County Mayo, Ireland
Working pattern: 5 days over 7 days (including some weekends and Bank holidays)
Descripción de la empresa
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025.
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