Descripción de la oferta
We are seeking a professional and service-driven In-Room Dining Waiter to provide quality service to our guests, in line with the Forbes Five Star standards and The Red Carnation Hotels standards. This position reports directly to the In Room Dining Manager.
Key Responsibilities of an In-Room Dining Waiter:
- Deliver food and beverages to guest rooms promptly, courteously, and in line with hotel standards.
- Accurately take in-room dining orders, ensuring any guest preferences or allergies are clearly communicated to the kitchen.
- Present and set up trays or trolleys in guest rooms to a high standard, ensuring a polished, elegant service.
- Respond to guest requests efficiently and professionally, anticipating their needs whenever possible.
- Collect trays and trolleys from rooms in a timely manner, maintaining discretion and cleanliness in corridors.
- Ensure compliance with hygiene, safety, and hotel service standards at all times.
Profil busqueda
What are we looking for?
- A passion for hospitality and delivering discreet, high-end service.
- Strong communication and organisational skills.
- Attention to detail, with a focus on presentation and guest satisfaction.
- Ability to work independently while remaining a key part of the team.
- Previous experience in room service or a similar position in a luxury hotel environment is preferred.
What's in it for you?
- Professional, award winning training and development opportunities
- Discounted accommodation rates with Red Carnation Hotel Collection
- Annual Staff Appreciation Party and other Employee Recognition Events
- Discounted rates with many local businesses and third party service providers (including Estate Activities)
- Heavily subsidised accommodation (subject to availability)
- Free meals on duty
- Complimentary dry cleaning of business attire
- Recommend friend and family bonus scheme
- Two paid volunteering days each year
- Holiday allowance increasing with length of service up to 25 days
- Hotel based recognition incentives
- Free access to Employee Assistance Programme
Location: Ashford Castle
Employment type: Casual
Working pattern: 5 Days over 7 including weekends and public holidays
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Descripción de la empresa
Join Ashford Castle and become part of a legendary story. As Ireland’s only double Forbes Five-Star Hotel & Spa, Ashford Castle is a true icon of Irish heritage and a proud member of the Red Carnation Hotel Collection. Beyond its grand stone gates lies an unforgettable experience. Once home to the Guinness family, this 800-year-old castle offers award-winning luxury, exceptional dining, a world-class spa, and a passionate team dedicated to creating unforgettable moments. Voted No. 1 Resort Hotel in the UK & Ireland by Travel + Leisure and proud to have retained the Forbes Five-Star award in 2025.
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