Description de l'offre
We are hiring for Host for Maxime’s!
Maxime’s is NYC’s newest private member’s club from entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2025, Maxime’s mission is to provide exceptional and discreet service for our members through unparalleled hospitality. Our members will feel as though they are in a private home, enjoying outstanding food and wine surrounded by stunning decor.
DUTIES & RESPONSIBILITIES
- Ensuring all members are welcomed to the club using the appropriate name/title as appropriate.
- To ensure all club rules set out in the member handbook are adhered to by our members and their guests.
- To ensure all members and their guests are accounted for in the signing-in system by the team and all other guests of management/trades people are verified and logged before entry.
- Monitoring all bookings, guest lists, function sheets etc to for accuracy before the start of each service.
- Directing people to the relevant areas on arrival at the club and uniting members with their guests.
- To attend any management meetings when necessary.
- Answering the telephone, dealing with all enquiries and bookings as necessary.
- Respond to and deal with emails from various teams within the Maxime’s.
- To ensure the Reception Area is kept clean and tidy at all times.
Profil recherché
MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)
- Minimum 2+ years working as a host in a fine dining restaurant or hotel environment in a similar capacity.
- Has a passion for exceptional hospitality in food and beverage.
- Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Operates at a high level of integrity, accuracy, and attention to detail.
- TIPS Certification preferred.
- NYC DOH certification preferred.
- Familiarity with restaurant POS and reservations systems is preferred. Ability to learn and adapt to new systems (Tevalis & SevenRooms) required.
- Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.
- Willingness to maintain a clean, healthy, and safe working environment.
- Ability to coordinate multiple activities with attention to detail.
- Ability to work independently, with minimal supervision.
Candidates can expect:
- Professional work collaboration with experts in the food and hospitality field
- Opportunity to work with a exceptional products and in unique environments
- To be part of a growing team and regularly engage together in cross- company dialogue and exchange
COMPENSATION AND BENEFITS
- Comprehensive benefits plan, including medical, dental, vision and life insurance.
- Generous paid time off programs (vacation and personal days).
- 401k retirement savings plan with company match.
- Pre-tax commuter benefits.
- Work life and wellness benefit platform.
- Discount program offering Retail, Restaurants & Activities discounts.
- Freshly prepared Staff Meal whilst on duty.
- Uniform and dry cleaning provided.
- Guaranteed Sunday's off
- $1,000 refer a friend fee & more!
MINIMUM QUALIFICATIONS
- Demonstrated knowledge of general directions, travel times and access points to various forms of transportation.
- Excellent customer service skills, with a friendly and approachable attitude.
- Strong communication skills, both verbal and written.
- Familiarity with reception or front desk operations and procedures is beneficial, but not required.
- Previous experience working in a guest relations or hospitality setting preferred.
- The ability to speak multiple languages is always welcomed.
- Knowledge of phone systems and proper phone etiquette, or ability to learn.
- Ability to handle difficult situations calmly and professionally.
- Strong attention to detail, observational, and organizational skills.
- Able to work well in a team environment
- Able to multi-task and always remain composed
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Ability to be flexible with job demands and open-minded when being asked to complete tasks.
- Ability to operate and use all equipment necessary to run the restaurant.
- Ability to operate with grace under pressure.
- Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds.
- Ability to work varied hours/days as business dictates.
- Ability to stand for up to 8-10 hours a day.
Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.
Description de l'entreprise
Bienvenue chez Maxime’s, la toute dernière création de l’entrepreneur et propriétaire de clubs renommé Robin Birley, le visionnaire derrière les prestigieux clubs privés londoniens 5 Hertford Street et Oswald’s.
Rejoignez l’équipe de Maxime’s, où l’élégance intemporelle rencontre l’énergie vibrante de New York.
Prévu pour ouvrir début 2025 sur Madison Avenue, New York, Maxime’s perpétuera la tradition d’excellence de la famille Birley, offrant à ses membres et à leurs invités des expériences inégalées dans un cadre alliant confort, discrétion et sophistication.
L’Expérience Maxime’s :
Maxime’s incarne l’esprit d’une maison privée, où chaque membre est accueilli avec professionnalisme, chaleur et attention. De son offre culinaire raffinée à une sélection de vins exceptionnelle, chaque détail est pensé pour célébrer une hospitalité d’exception.
Pourquoi nous rejoindre ?
- Faites partie d’une ouverture exclusive, alliant l’héritage des plus grands clubs londoniens à l’énergie unique de New York.
- Travaillez au sein d’une équipe qui valorise l’humilité, la personnalité et la passion pour la création d’expériences inoubliables.
- Qualité de vie : des horaires réguliers pour un excellent équilibre entre vie professionnelle et personnelle.
- Avantages complets : repas offerts pendant le service, assurance médicale, dentaire et optique, assurance vie, bien-être, réductions en boutique et activités, ainsi qu’un plan d’épargne retraite.
- Évoluez dans un environnement qui célèbre l’élégance, le souci du détail et les standards de service les plus exigeants.
Votre rôle chez Maxime’s :
Que vous créiez des moments inoubliables dans nos salles à manger, sublimiez notre offre gastronomique et œnologique ou assuriez le bon fonctionnement des opérations en coulisses, votre contribution sera essentielle à notre mission d’excellence.
Entrez dans l’univers de Maxime’s et rejoignez une équipe dédiée à redéfinir l’hospitalité au cœur de Manhattan. Faites partie d’une aventure véritablement exceptionnelle dès le premier jour.
