Description de l'offre
- Reporting to the Spa Director, you will be responsible for delivering exceptional treatments to guests of the spa, including VIPs, key clients and members in line with ESPA and Hotel brand standards, while maintaining the excellent 5* star client care, cleaning standards and grooming standards
- You will assist the team in ensuring that all operational procedures, codes of conduct and standards are adhered to
- You will strive to exceed personal and team sales targets and objectives as set by the Spa Director and the Treatments Manager
- As a Spa Therapist, you will be a key player in delivering exceptional experiences to our discerning clientele, who seek the highest standards of relaxation and rejuvenation
Step into a world of unparalleled luxury and elegance at The Bulgari Hotel London, where our Spa offers an oasis of tranquility amidst the vibrant energy of Knightsbridge.
Profil recherché
- The ideal candidate will have a proven track record of service excellence in a spa environment and be ESPA trained
- You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart
- To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry
- You will be an immaculately presented individual who possesses informal yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets
We encourage a diverse workforce however you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.
Description de l'entreprise
The Bvlgari Hotel London, inaugurated in 2012, is a beacon of luxury nestled in the prestigious Knightsbridge district. With 85 rooms and suites, it stands as a refined example of contemporary elegance and Italian sophistication in the heart of the British capital. The hotel was designed by renowned architect Antonio Citterio alongside Patricia Viel & Partners, and operates under the Bvlgari Hotels & Resorts brand in partnership with Marriott International. It has earned acclaim for its high-end facilities, including a spa, private cinema, and 25-meter pool, all combined with bespoke service. As of recent estimates, the hotel employs around 180 professionals dedicated to excellence in hospitality.
