Description de l'offre
The Field Operations Maintenance Manager is responsible for the overall upkeep and maintenance of the restaurant’s physical infrastructure. This includes managing preventive maintenance, ensuring guest safety and comfort, maintaining brand standards, and leading a team of engineers or technicians. This leader plays a vital role in delivering an exceptional guest experience by ensuring all equipment and facilities are functioning optimally and safely.
Key Responsibilities
- Oversee and manage daily maintenance operations, including electrical, plumbing, HVAC, refrigeration, kitchen equipment, and general facility upkeep.
- Lead, train, and schedule maintenance team members to ensure timely completion of work orders and preventive tasks.
- Develop and implement a property-wide preventive maintenance program , in compliance with hospitality brand standards and regulatory requirements.
- Ensure public areas, back-of-house, and grounds are well-maintained and issues are resolved quickly to uphold guest satisfaction.
- Conduct regular property inspections to identify maintenance needs and safety concerns.
- Manage third-party vendors and service contractors, ensuring work is performed to standard and within budget.
- Maintain inventory and order necessary supplies, parts, and tools.
- Respond promptly to emergency maintenance requests and participate in on-call rotations as needed.
- Ensure compliance with OSHA, fire/life safety codes, and all local, state, and federal regulations.
- Monitor utility usage and implement energy-saving strategies where applicable.
- Prepare and manage the department’s operating and capital expenditure budgets.
Profil recherché
- Education: High school diploma or equivalent required; technical school or associate degree in engineering, HVAC, or related field preferred.
- Experience: Minimum 3–5 years of hands-on maintenance experience in a hotel, resort, or hospitality setting, with 1–2 years in a supervisory or management role.
- Proven experience with building systems (electrical, plumbing, HVAC, kitchen equipment, life safety).
- Ability to lead and motivate a diverse team.
- Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus.
- Excellent communication, organizational, and guest service skills.
- Bilingual (English/Spanish) is required
Physical Requirements:
- Ability to lift and carry up to 50 lbs.
- Ability to walk, climb ladders, crawl, and perform physically demanding tasks.
- Must be able to work in varying indoor/outdoor conditions.
- Must be available for emergency calls and flexible with scheduling, including nights, weekends, and holidays as needed.
Description de l'entreprise
At Riviera Dining Group, we are curators of elevated experiences, combining the art of luxury hospitality with impeccable craftsmanship. Each of our venues is a sanctuary of sophistication, where exceptional design, vibrant ambiance, and world-class service come together to create unforgettable moments.
We are driven by a singular vision: to redefine hospitality by offering our guests unparalleled attention to detail, exquisite culinary creations, and bespoke service in the most exclusive and breathtaking environments.
Our commitment to excellence is rooted in our core values:
- Crafting Experiences Beyond Expectations: Every interaction is designed to delight and inspire.
- Empowering Our Team: Respect and collaboration fuel our passion for creating greatness. Elevating Hospitality
- Standards: We relentlessly pursue innovation and perfection.
At RDG, we create extraordinary journeys that captivate the senses and linger in the memory.
