Commis Waiter - The Drawing Room (W/M)
Raffles London at The OWO

Raffles London at The OWO

  • Siège social : 57 Whitehall
    London
  • Secteur d'activité : Service F&B
  • Contact : +44 20 3907 7500
En savoir plus sur l'entreprise

Type de contrat : CDI

Activité : Service F&B

Expérience demandée : Non renseigné

Commis Waiter - The Drawing Room (W/M)

Publié le 28/08/2025

Description de l'offre

  • Knowledge of menu and all products served within Mauro Colagreco Restaurants.
  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately with an explanation of each dish for the guest.
  • Act as the contact point between Front of the House and Back of the House staff.
  • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
  • Explain the dishes to the guest with a knowledgeable and in a professional manor.
  • Check in with customers and take additional orders or refill water, as needed and requested by senior colleagues.
  • Is responsible for serving food orders and removing used dishes and utensils.
  • Ensure food is served in accordance with safety standards.
  • Inform restaurant staff about customers’ feedback or requests.
  • Commit to best possible sustainable practices daily in terms of waste management and purchasing.
  • Additional responsibilities in absence of line manager or senior employee.
  • Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.
    Health and Safety
  • Ensure that all potential and real hazards are reported immediately and rectified.
  • Be fully conversant with all departmental Fire, Emergency and Bomb procedures.
  • Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.
  • Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.

Profil recherché

Essential

  • Ability to communicate clearly and efficiently in English, both verbal and written.
  • Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.
  • Proven track record of surprising and delighting guests.
  • To be detail oriented and to work within a team.
  • Flexibility to respond to a range of different work situation.
  • Works well within a team environment.
  • A proven track record and ability to provide high levels of service under pressure.
  • Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.

Desirable

  • Previous experience within a luxury hotel environment working with LQA, Forbes 5* or equivalent standards.

 

Description de l'entreprise

https://www.vendomtalents.com/image/galleries/raffles-london-at-the-owo-68aef4870c833

Raffles London at The OWO and The OWO Residences by Raffles is the brand’s first opening in London. Raffles operates a 120 room and suites flagship hotel at the iconic Old War Office building along with a collection of 85 exceptional branded residences at this landmark destination on Whitehall. The Grade II* listed Old War Office building, originally completed in 1906, is steeped in history. This architectural masterpiece has witnessed world-shaping events whilst influential political and military leaders including Winston Churchill, H H Asquith, David Lloyd George and John Profumo held office. Its transformative journey has seen the building reborn as The OWO, a destination including 12 distinct restaurants and bars, an immersive spa with a 20-metre indoor pool and separate vitality pool, and a 600 seated-capacity grand ballroom. The OWO Residences by Raffles is the first in the UK and Europe and will ensure the service hallmarks of Raffles - gracious and intuitive staff, personalised attention, and a timeless ambience – will be delivered seamlessly to residential owners. Located opposite Horse Guards on Whitehall, the property is a stone’s throw from St James’s Park and the Mall.

En savoir plus sur l'entreprise
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