Type de contrat : Autre
Localisation : Cong, Mayo, Ireland
Activité : Ventes & Marketing
Expérience demandée : Non renseigné
Publié le 05/05/2026
Sales & Events Agent (Maternity Cover) - 5* Luxury Hotel
We are currently recruiting for a Sales & Events Agent (Maternity Cover) to join our team at Ashford Castle.
Location: Cong, County Mayo, Ireland.
Working pattern: 5 days over 7 days (including some weekends and Bank Holidays).
What’s in it for you?
- Professional, award-winning training and development opportunities.
- Discounted accommodation rates across the Red Carnation Hotel Collection.
- Employee recognition events.
- Discounted rates with local businesses and third-party service providers, including Estate Activities.
- Heavily subsidised accommodation (subject to availability).
- Free meals while on duty.
- Complimentary dry cleaning of business attire.
- Recommend-a-friend and family bonus scheme.
- Two paid volunteering days per year.
- Holiday allowance increasing with length of service, up to 25 days.
- Hotel-based recognition incentives.
- Free access to the Employee Assistance Programme.
Key Responsibilities as a Sales and Events Agent:
- Maintain and update travel advisor and agency records, supporting sales activity and post-trip follow-up.
- Prepare customised sales and group proposals based on client requirements.
- Coordinate guest, VIP, media and influencer itineraries prior to arrival.
- Manage correspondence with travel advisors, partners and guests via email and phone.
- Support VIP requests in the absence of senior leadership.
- Assist with individual and group reservations, including rooming lists, dining, activities and special experiences.
- Prepare and update event and function documentation to ensure seamless delivery.
- Collaborate with internal teams (Sales, Marketing, Revenue, Front Office, F&B, Operations) for smooth execution of stays and events.
- Compile monthly sales and production reports to track partner and event performance.
- Support marketing initiatives including advert briefs (print and radio).
- Take ownership of enquiries from initial contact through to completion, ensuring exceptional service throughout.
- Previous experience in sales, event coordination, or a similar role in the hospitality or events industry.
- Excellent organisational skills and the ability to multitask and prioritise effectively.
- Strong communication skills, with a focus on customer service and attention to detail.
- Ability to work well under pressure while maintaining high standards of service.
- A proactive, self-motivated individual who takes initiative and thrives in a fast-paced environment.
- Strong negotiation skills with an understanding of budget management and profitability.
- A positive attitude with the ability to work effectively as part of a team and build relationships with clients and suppliers.
- A genuine passion for hospitality and creating memorable experiences for guests.
